Shift Manager - Pizza Hut

Pizza Hut stores in Central (Royal Oak) and West Auckland (Lincoln, Massey) are looking for Managers/Supervisors (4 positions).

At least 1 year of relevant work experience or a qualification in Hospitality, Business, Management, or related tertiary education.

What will you do?

- Able to work at all workstations (dough bench, cut bench, make bench, customer service, dispatch, delivery, and all-round tasks) with exceptional standards.

- Assist store manager with recruiting, orienting, training, and motivating employees, as well as conducting appraisals and performance reviews, and providing or organizing training and development.

- Help the manager ensure the overall business operates smoothly.

- Ensure the business has a sufficient level of staffing on allocated shifts and provide inputs for staff rosters.

- Train staff in the correct procedures for running the business.

- Make sure staff are aware of specials, answer phones quickly, and ensure staff do the same.

- Follow up on customer complaints/comments and resolve them professionally and efficiently.

- Conduct stock takes and check on inward goods from suppliers during shifts.

- Assist the store manager with managing stock levels and making key decisions about stock control and pricing, including implementing stock control systems, stock tracking, purchasing, stock discounting, and clearance.

- Handle daily cash reconciliation, petty cash expenses, and banking.

- Perform end-of-shift closing procedures and cleaning tasks along with the team.

- Maintain security controls for cash, keys, alarms, and stock.

- Assist during external auditor inspections on food safety and brand standards, ensuring the team follows all standards including health and safety.

- Complete Team Member and Shift Manager training modules of Hut University within 3 months.

What's in it for you?

We are committed to the continuous development of our people! In return for your exceptional management talents, you will receive:

- An attractive salary.

- Comprehensive branded training.

- Continuous support thereafter.

- Career progression opportunities to become a Restaurant Manager.

Do you have what it takes?

-Preferable to have food industry experience or a diploma/degree in Hospitality, Business, or Management.

- Must be willing to work on weekends and be available for on-calls.

- Required to work at least 4 days a week between 3:00 PM to 12:00 AM.

- Good verbal and written communication skills are essential, especially for handling  customer issues, orders, and requests over the phone.

- Excellent computer, POS, and stock control skills are required.

- Must be willing to do extra hours or cover shifts as needed.

- A full driving license and a clean, consistent work history are required.

- Must be able to pass a police check and drugs tests if necessary.

- Must provide previous work references.

- Flexibility to work in any store of the employer within the Auckland region is required.

- Candidates will be provided a company vehicle to travel to different branches and may be required to work at different branch locations.

Hourly wage: $27 - $32 per hour (based on experience and skills).

Full-time employment with a minimum of 32 hours per week, paid weekly.

Preference given to candidates already in New Zealand with relevant work experience.

Must be able to pass a drug test and a Ministry of Justice check when required.

Only shortlisted applicants will be contacted.