Retail Supervisor

Super Shine Auckland Limited, operating a busy retail store in Takanini, Auckland, offers a broad range of Indian grocery products and everyday essentials. The company is currently seeking a Retail Supervisor to join their team. This role is responsible for ensuring the smooth day-to-day operations of the store through effective team supervision, stock control, and upholding high standards of customer service.

The key responsibilities include:

·       Help keep track of stock levels and assist with reordering items based on how they’re selling.

·       Receive deliveries, check that everything is correct, and make sure the quality meets our standards.

·       Make sure all items are correctly priced, labelled, and displayed neatly on the shelves.

·       Prepare and send daily sales and turnover reports to the manager.

·       Keep store paperwork and reports organised, up to date, and handled with care.

·       Greet customers in a friendly way and help them with any questions or purchases.

·       Keep an eye on the checkout area to ensure prices and promotions are applied properly.

·       Handle customer feedback politely and try to solve any problems to keep them happy.

·       Follow hygiene and food safety rules to make sure the store stays clean and safe.

·       Help open and close the store securely and follow the correct company procedures.

·       Help with stocktakes and cooperate during internal or external audits.

·       Always follow workplace health and safety rules to protect yourself and others.

·       Make sure everyone wears the correct uniform and maintains a tidy appearance.

·       Help create a safe, positive, and productive environment for both the team and customers.

Required to work for a minimum of 30 hours per week and you will be paid between $25.00 to $28.00 per hour.

Requirements for the Role:

·       Availability to work weekends and late evening shifts, as required

·       Strong interpersonal skills

·       Physically fit and capable of standing for long periods

·       Ability to work effectively in a fast-paced team environment

·       Excellent coordination, time management, and multitasking skills

·       High attention to detail and a commitment to maintaining service excellence