Job Description:

We are seeking one customer-focused ICT Support technicians to join our team fulltime. If you have a solid passion to deal with diverse IT-related issues and assist our valued customers, this could be the perfect opportunity for you in this role. You will be paid $27 -$32 per hour depending on experience. You will work a minimum of 30 hours a week. The job will be based in our store in Timaru, Canterbury region.

You will be responsible for:

- Install or configure software and driver on devices.

- Set up and test hardware or software of devices like Laptops, Computer systems, MacBooks, Smartphones, iPads, and Tablets to resolve faults.

- Repair and troubleshoot various devices like Smartphones, Tablets, Laptops, and desktops.

- Attentive at the front desk to make new tickets and assist in sales support.

- Provide excellent customer service to customers physically as well as over phone support.

- Resolve customer issues and concerns in a timely and efficient manner.

- Continuously improve your knowledge of our products and services.

- Ability to multitask and manage multiple customer interactions simultaneously.

A successful applicant will:

- A team player

- Minimum two years of experience or minimum level 4 qualification in IT, electronics or any related field

- Must be able to work on the flexible roaster

- Have good communication and customer service skills

- Basic computer skills and experience with customer service software preferred We offer a competitive salary, as well as ongoing training and professional development opportunities.

To apply, please submit your CV and a cover letter outlining your relevant experience and qualifications.

We look forward to reviewing your application and potentially welcoming you to our team!

 

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