The Company:

Our client is a professional, socially responsible debt collection company, founded on principles of fairness, trust and respect. Their mission is simple, yet powerful – to help Kiwi’s get out of debt!

 There are many reasons that people fall into debt and being able to receive the support to gain financial freedom, can be life changing. Our client helps people on this journey. Their compassionate, practical approach empowers customers to regain control of their financial future.

The Role:

They are currently seeking a highly motivated and hard-working person to join their Collections - Legal Processing team.

In this role you will be undertaking a range of legal administration, processing work. You will be preparing various legal documents, filing documents, preparing claim documents, scanning documents, liaising with the court processing department, client communication and following up on a lot of processes in between. You will also be doing some skip tracing of customers, using a variety of online tools and internal systems, to establish current details.

However, it is not all admin, there will be phone work required to call those who are not complying with their court orders, as well calls being made to organise attachment orders and other follow-up work. 

About a 50/50 split on phone and legal admin work. So, you will need to be confident on the phone as well as having confident, speedy and accurate processing skills.


About You: 

For this role, you do not need any legal experience.  There is a strict administration process in place, which will be taught, so if you are keen to learn and you love administration, have good computer skills, and pride yourself on a good work ethic, then this could be a great role for you.

 However, if you do have some previous experience in a Collections environment and understand the legal processes involved, that will be great.

You! What will work:

  • Previous Collections experience will be a bonus.

  • Has held a phone-based call center/ sales / customer service role 

  • Confidence to call people on the phone to talk about their unpaid debt.

  • Has speedy, accurate administration / processing skills.

  • Confident use of systems and MS Word/ Excel

  • Enjoys a busy, fast-paced role.

  • Confident communicator with strong interpersonal skills.

  • Has empathy and respect for others.

  • Strong self-motivation. RESULTS ORIENTED. Proactive! 

  • Will work hard to achieve targets, to earn bonuses. 

  • Social at the right times. Focused at the right times.


We need hungry go-getters in this team, those that want to do well and will put in the hours to achieve this. Piles of overtime available if desired. (This can add $$$ to your income if you want to earn more).

The team is upbeat and energetic. They have a laugh; they work hard and play hard ….and have a whole heap of fun each day. They are proud of the work that they do and of the company that they work for. (It makes such a difference when they can tick these boxes).


What’s On Offer:

  • Work close to home, with no car parking hassles

  • A very stable growth-oriented business. Your job security will be strong.

  • A strong company culture that celebrates success.

  • The team has fun, and they get quite spoilt. Lots of events, including an annual Mid-year Ball.

  • Employee of the month rewarded with $1000

  • Starting rate $65K with bonuses to bring your remuneration to over $70K

  •  And with plenty of overtime on offer, you could end up earning much more ($75K - $80K)

  • And career development opportunities available

You will be backed by an awesome management team, that provide a positive, supportive and successful environment. 

 This company has got it right. The culture that has been created over the years is one of success, through hard work and personal and professional achievement.  They are looking for someone who will really take ownership and add value to their team and understand that those who work hard in this company, will get promoted. 

If you believe you have the skills and desire to make this role yours, contact me now to find out more.


How to Apply:

Apply to Lisa | lisa@kingsrecruitment.co.nz 

Unfortunately, we cannot reply to everyone, so please note that only that shortlisted will be contacted, and this will happen within one week of your application. 

Employer Request: “We prefer a video profile with your application - it helps us get to know you better and may increase your chances of being shortlisted.”