Job Details:

Position: Commercial Cleaning Manager
Location: Marlborough
Employment Type: Full Time Permanent                                                                                    Hours of work: 35 to 40 hours per week ( Rotating roster including weekends)
Hourly pay rate: $35-$45

We are seeking an experienced and motivated Commercial Cleaning Manager to oversee cleaning operations across multiple commercial sites. This role involves managing cleaning teams, ensuring compliance with health and safety standards, liaising with clients, scheduling, budget management, and maintaining high service quality. The successful candidate will have strong leadership, organisational, and client-facing skills.

Key Responsibilities

  1. Team Leadership & Supervision

  • Manage, train, supervise, and support a team of cleaning staff across multiple commercial sites.

  • Conduct regular performance reviews and implement staff development plans.

  • Manage rostering, shift planning, and recruitment in line with workload and budgets.

Operational Management

  • Develop and implement cleaning schedules and checklists to ensure quality standards.

  • Perform regular audits and inspections to ensure compliance with hygiene and service protocols.

  • Identify opportunities for operational improvements and implement best practices.

Client Relationship Management

  • Act as the primary point of contact for clients regarding cleaning contracts and service performance.

  • Handle service issues or escalations promptly and professionally.

  • Prepare and present service reports and client updates as required.

 

  1. Compliance & Safety

  • Ensure compliance with all applicable health, safety, and environmental regulations.

  • Maintain records for site inductions, incident reports, safety audits, and chemical handling procedures.

  • Monitor use of PPE and cleaning chemicals in accordance with approved procedures.

Procurement & Budget Management

  • Manage procurement of cleaning products, equipment, and consumables.

  • Track budgets, control operational costs, and seek efficiencies without compromising quality.

  • Prepare and submit budget forecasts and performance reports to senior management.

Documentation & Reporting

  • Maintain accurate records of site operations, staff rosters, incident reports, audits, and client feedback.

  • Prepare regular reports on KPIs, cost efficiency, safety compliance, and client satisfaction.

 

Skills and Requirements

  • Minimum of 2 years' relevant experience or a Level 4 Qualification

  • Strong leadership, time management, and team coordination skills.

  • Excellent verbal and written communication for engaging with clients and staff.

  • Solid understanding of cleaning methods, materials, equipment, and safety procedures.

  • Ability to work independently, solve problems, and make sound operational decisions.

  • Intermediate-level computer skills (e.g. Excel, email, reporting software).

  • Full NZ driver’s license and ability to travel between sites as needed.

If this sounds like you, click Apply Now!!!

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