We are seeking an experienced Technical Writer with a strong background in NZQA frameworks to lead the development of our specialised Healthcare Security Training Programme. Starting in October, this 9-month contract role is a unique opportunity to shape sector-specific, nationally recognised training that will directly contribute to the safety and competence of security personnel working in healthcare settings.

Working within a supportive team based in Grafton, you will play a pivotal role in aligning our current training material with NZQA Level 4 Unit Standards, while also laying the groundwork for a future Level 3 Certificate.

This role is full time Monday-Friday, with standard office hours. 

Key Responsibilities

  • Lead the technical review and rewriting of existing training modules to align with NZQA Level 4 standards.
  • Initiate and drive foundational work for a future Level 3 Certificate in Healthcare Security.
  • Collaborate with subject matter experts (SMEs) to develop new, NZQA-compliant training content.
  • Ensure all training resources are pedagogically sound, sector-relevant, and fully assessment-ready.
  • Produce documentation to support moderation, compliance, and learner delivery.
  • Provide expert guidance on NZQA processes, including qualification approval, unit standard development, and provider accreditation.
  • Bring insights and connections from the vocational education sector to support our strategic goal of offering formal NZQA Certificates.

About You:

  • Proven experience developing training aligned to NZQA Level 3 and/or 4 Unit Standards.
  • In-depth knowledge of NZQA processes, including qualification development and accreditation pathways.
  • A strong technical writing background, with experience in vocational or workplace training contexts.
  • The ability to work closely with SMEs and translate specialised knowledge into structured, standards-compliant learning material.
  • Previous exposure to the healthcare, security, or protective services sectors (advantageous but not essential).

Why This Role Matters

Our Protective Services team plays a vital role in ensuring safety within healthcare environments. However, they currently lack access to formal, NZQA-recognised training tailored to their specialist roles. This project will bridge that gap, supporting a safe and competent workforce by delivering sector-specific, standardised training that leads to formal qualifications.

If you have the technical writing expertise and NZQA knowledge to take this training programme to the next level, we’d love to hear from you.

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