QSR Brands Limited, Auckland  is looking for two motivated and reliable Shift Managers to help us deliver quality pizzas and outstanding service to our valued customers. 

Full Time role- 30 to 40 hours per week

The Shift Managers play an important role in the smooth day-to-day operations of our pizza store. We want someone who can overlook the entire operations of the store. 

Key Responsibilities:

  • Oversee daily store operations to ensure smooth functionality and operational flow. 
  • Manage stock levels, conduct inventory checks, ordering stock and ensure appropriate restocking.
  • Ensure the store is clean, organized and ensure adherence to hygiene and food safety standards. 
  • Monitoring and controlling store expenses. 
  • Managing budgets, sales targets, and profit margins.
  • Handling cash registers, banking, and financial transactions.
  • Analysing sales reports and implementing strategies to improve performance.
  • Implementing in-store promotions and advertising on other platforms such as soical media. 
  • Ensure exceptional customer service by addressing customer inquiries and resolving complaints.
  • Promote sales and upsell products where possible to maximise store profitability.
  • Determine staff requirements, train, supervise, motivate, and guide store staffs.
  • Assign tasks to team members and ensure they are completed efficiently.
  • Address any incidents or safety concerns promptly. 
  • Ensure compliance with health and safety standards within the store.

Requirements:

  •  Diploma in Business, Management, Hospitality or Similar field or Bachelors Degree in any discipline. 
  • Minimum 2 years experience in a similar role may substitute the qualification requirement.
  • Excellent communication and organisational skills 
  • Ability to work independently and under pressure.
  • Flexible to work weekends, evenings, and public holidays as required.