QSR Brands Limited, Auckland is looking for two motivated and reliable Shift Managers to help us deliver quality pizzas and outstanding service to our valued customers.
Full Time role- 30 to 40 hours per week
The Shift Managers play an important role in the smooth day-to-day operations of our pizza store. We want someone who can overlook the entire operations of the store.
Key Responsibilities:
- Oversee daily store operations to ensure smooth functionality and operational flow.
- Manage stock levels, conduct inventory checks, ordering stock and ensure appropriate restocking.
- Ensure the store is clean, organized and ensure adherence to hygiene and food safety standards.
- Monitoring and controlling store expenses.
- Managing budgets, sales targets, and profit margins.
- Handling cash registers, banking, and financial transactions.
- Analysing sales reports and implementing strategies to improve performance.
- Implementing in-store promotions and advertising on other platforms such as soical media.
- Ensure exceptional customer service by addressing customer inquiries and resolving complaints.
- Promote sales and upsell products where possible to maximise store profitability.
- Determine staff requirements, train, supervise, motivate, and guide store staffs.
- Assign tasks to team members and ensure they are completed efficiently.
- Address any incidents or safety concerns promptly.
- Ensure compliance with health and safety standards within the store.
Requirements:
- Diploma in Business, Management, Hospitality or Similar field or Bachelors Degree in any discipline.
- Minimum 2 years experience in a similar role may substitute the qualification requirement.
- Excellent communication and organisational skills
- Ability to work independently and under pressure.
- Flexible to work weekends, evenings, and public holidays as required.