About CloudBridge

CloudBridge is an AI-first cloud services company helping SMEs across the South Pacific modernise customer service, automate operations, and unlock productivity. We design and deliver practical AI solutions—think AI-assisted customer support, workflow orchestration, data insights, and task automation—built on a secure, scalable cloud foundation.

What you’ll do

  • Own manual + automated testing for our web, mobile, and voice/contact-center experiences (functional, regression, E2E, exploratory).

  • Design clear test plans, test cases, and acceptance criteria from product specs and user stories.

  • Build and maintain automation suites (e.g., Playwright/Cypress/WebDriver, pytest/JUnit, Postman) and hook them into CI/CD.

  • Validate AI features (LLM prompts/guardrails, RAG flows, fallbacks), including accuracy, safety, and monitoring of model behavior.

  • Test APIs (REST/GraphQL) and data integrations; create mocks and contract tests.

  • Run non-functional tests (performance, soak, resilience) and help triage production issues with logs/metrics.

  • Champion accessibility, security, and privacy best practices; document defects and ship fixes fast with engineers.

  • Collaborate daily with PMs/Designers to refine scope and ship high-quality releases on a two-week cadence.

What you’ll bring

  • 3+ years in software testing/QA with strong exploratory skills and sharp defect reporting.

  • Hands-on test automation experience (at least one of: Playwright, Cypress, Selenium/WebDriver; plus API testing with Postman/newman or similar).

  • Comfortable reading logs, querying data, and using CI tools (GitHub Actions/GitLab/Jenkins).

  • Solid understanding of web fundamentals (HTTP, cookies, caching), browser/devtools, and API lifecycle.

  • Nice-to-have: testing AI/ML or conversational systems; contact-center/telephony (SIP/IVR); mobile testing; perf/load (k6/JMeter); cloud (AWS/Azure/GCP); compliance (ISO 27001/SOC 2).

How we work

  • Pragmatic, automation-first QA with measurable quality gates in CI.

  • Inclusive, low-ego team that values fast feedback and thoughtful documentation.

  • Flexible work hours across NZ/AU time zones.

Benefits

  • Competitive pay, potential ESOP, learning budget, modern gear.

  • Flexible working, supportive culture, and meaningful problems at the intersection of AI and customer experience.

How to apply

Send your CV/LinkedIn and a short note about a tricky bug you found (and how you isolated it) to [email protected] with subject “Software Tester – Your Name.”

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