The role of a Shift Supervisor is pivotal in ensuring the seamless operations of our business. As a Shift Supervisor, you will be responsible for overseeing day-to-day activities, managing our dedicated team, and ensuring unparalleled customer satisfaction.
Responsibilities:
· As a Shift Supervisor, your responsibilities encompass a diverse range of tasks:
· Contribute to the smooth operation of the business.
· Maintain meticulous business records in compliance with regulations.
· Organize and coordinate special events, promotions, and marketing campaigns to enhance customer engagement and loyalty.
· Assist in inventory and stock management, including record-keeping.
· Foster professional and collaborative relationships with our suppliers.
· Provide support in managing the financial aspects of the business.
· Proficiently handle cash following company procedures.
· Enforce restaurant rules, policies, and regulations.
· Assist in planning work schedules and assigning duties to staff members.
· Manage and support employees, ensuring they receive necessary training and resources.
· Maintain cleanliness and organization throughout the restaurant, including equipment and facilities.
· Assist with documents for the city council to obtain necessary certifications and approvals.
· Support efforts to maintain food safety and hygiene standards.
· Address customer complaints or concerns to ensure their utmost satisfaction.
· Ensure prompt and efficient customer service.
· Effectively handle all managerial tasks during shifts.
Requirements:
· Work experience in supervisor position for 3 years or Level 4 qualification.
· Any relevant qualification in hospitality will be an advantage.
· Any work experience in a food outlet position is advantageous.
· Must be available to work on weekends, public holidays, and split shifts.
· Demonstrated ability to work independently.
· A genuine passion for hospitality and a commitment to contribute to the team’s success.
No of positions : 2
No of hours per week : 30