The role of a Shift Supervisor is pivotal in ensuring the seamless operations of our business. As a Shift Supervisor, you will be responsible for overseeing day-to-day activities, managing our dedicated team, and ensuring unparalleled customer satisfaction.

Responsibilities:

·        As a Shift Supervisor, your responsibilities encompass a diverse range of tasks:

·        Contribute to the smooth operation of the business.

·        Maintain meticulous business records in compliance with regulations.

·        Organize and coordinate special events, promotions, and marketing campaigns to enhance customer engagement and loyalty.

·        Assist in inventory and stock management, including record-keeping.

·        Foster professional and collaborative relationships with our suppliers.

·        Provide support in managing the financial aspects of the business.

·        Proficiently handle cash following company procedures.

·        Enforce restaurant rules, policies, and regulations.

·        Assist in planning work schedules and assigning duties to staff members.

·        Manage and support employees, ensuring they receive necessary training and resources.

·        Maintain cleanliness and organization throughout the restaurant, including equipment and facilities.

·        Assist with documents for the city council to obtain necessary certifications and approvals.

·        Support efforts to maintain food safety and hygiene standards.

·        Address customer complaints or concerns to ensure their utmost satisfaction.

·        Ensure prompt and efficient customer service.

·        Effectively handle all managerial tasks during shifts.

 

Requirements:

·        Work experience in supervisor position for 3 years or Level 4 qualification.

·        Any relevant qualification in hospitality will be an advantage.

·        Any work experience in a food outlet position is advantageous.

·        Must be available to work on weekends, public holidays, and split shifts.

·        Demonstrated ability to work independently.

·        A genuine passion for hospitality and a commitment to contribute to the team’s success.

 

No of positions : 2

No of hours per week : 30