General Manager

We are looking for a motivated General Manager to oversee day-to-day operations and drive business growth. We offer a competitive wage of $23.50 - $24.00 / hour and we guaranteed minimum of 30 hours/week.

Key Responsibilities:
    • Oversee all aspects of business operations to ensure smooth service delivery and customer satisfaction.
    • Coordinate and supervise cleaning teams, including scheduling, training, and performance management.
    • Act as the primary contact person for clients and staff, including after-hours support for operational emergencies.
    • Plan workflow, manage bookings, and allocate resources efficiently to meet deadlines and quality standards.
    • Manage inventory, tools, and cleaning materials — including stock control and purchasing.
    • Maintain and strengthen relationships with suppliers and key clients.
    • Monitor business costs and assist in preparing budgets and pricing strategies to maximise profitability.
    • Ensure compliance with all health, safety, and hygiene standards relevant to commercial kitchen cleaning.
    • Resolve customer issues and handle feedback professionally.
    • Identify opportunities to improve operational efficiency and contribute to marketing or business development initiatives.

Requirements:
    • Minimum 10 years of managerial or operational leadership experience in a cleaning, maintenance, or service-based business.
    • Master’s degree in business, management, or a related field (preferred).
    • Excellent organisational and problem-solving skills with the ability to multitask under pressure.
    • Proven ability to motivate and lead a team to achieve performance goals.
    • Strong communication and interpersonal skills.
    • Reliable, punctual, and willing to be hands-on when required.
    • A positive attitude, high energy, and commitment to quality service.