Service Manager

We are on the lookout for a dynamic and proactive Managers to oversee our extremely busy store in Greymouth, West Coast.

We guarantee a minimum of 30 hours per week with a pay rate between $25.00 - $35.00 p/h.

You will be responsible for the below list of duties:

• Manages and trains staff providing customer services
• Oversee the smooth running of the store
• Plans and implements after-sales services to handle complaints, refund requests and other feedback
• Liaises with customers to identify and respond to customer expectations
• Manages the daily operations of retail establishments
• Manages and supervises staff, including hiring, rostering, training and performance evaluation
• Monitors and analyses sales and financial data
• Manages retail establishment finances, including budgeting and financial reporting
• Resolves customer complaints and ensures high levels of customer satisfaction
• Liaise with suppliers to ensure that stock is adequately maintained, such that there is no shortage or excess of supply
• Material handling and ensuring safe storage of goods
• Maximize sales by advising customers of ongoing promotions and deals
• Ensure that the work complies with health and safety policy

Ideally you will have the following attributes

• Have at least two-year solid relevant experience, or have a level 4 or above qualification in Business/commerce/management or relevant field
• Be a great team player, be able to follow instructions
• Be physically fit and willingness to work hard
• Good eye for details and an ability to solve problems practically and effectively
• Have "can-do" attitude

If this sounds like you apply now with your CV and cover letter explaining why you are the best fit for the position.

New Zealand residents and citizens will be preferred for this role. Please also mention your right to work in New Zealand.