We are hiring a proactive Operations Manager to lead our cleaning teams across Auckland—a full-time role with a company vehicle, and career growth in a dynamic service environment.

Company: Pleasure Cleaning Services Ltd.
Location: Auckland, New Zealand
Employment Type: Full-time, Permanent
Start Date: Immediate Start
ANZSCO Code: 149999 – Hospitality, Retail and Service Managers nec

About Us:
Pleasure Cleaning Services Ltd. is a dynamic and growing company providing high-quality residential and commercial cleaning services across Auckland. We pride ourselves on our dedicated team, operational excellence, and commitment to client satisfaction.

The Opportunity:
We are seeking an experienced and proactive Operations Manager to lead our daily field operations and support our continued growth. This is a hands-on leadership role focused on service delivery, team performance, and client engagement.

Key Responsibilities:

  • Lead, supervise, and schedule cleaning teams across multiple residential and commercial sites
  • Promote services to new clients and support business development initiatives
  • Monitor cleaning performance to ensure high standards of hygiene and presentation are maintained
  • Conduct regular site visits and inspections
  • Coordinate procurement and inventory of cleaning supplies and equipment
  • Maintain strong client relationships and respond promptly to service feedback
  • Assist senior management in operational planning and business development
  • Ensure compliance with health and safety standards
  • Maintain accurate records, timesheets, and operational reports

About You:

  • Minimum 2 years of experience in service operations or team management
  • Excellent organisational and time management abilities
  • Strong knowledge of cleaning industry standards, equipment, and safety protocols
  • Proven ability to build and maintain positive relationships with clients and team members
  • A proactive, solutions-focused mindset with strong attention to detail
  • Valid New Zealand driver’s license
  • Functional communication in English (Portuguese and Spanish a plus)
  • Must be drug and alcohol free

What We Offer:

  • Full-time, permanent position with immediate start
  • Competitive hourly rate based on experience
  • Company vehicle for professional use
  • Corporate mobile phone
  • Ongoing training and career development opportunities
  • Multicultural and collaborative work environment
  • Flexible scheduling in special circumstances
  • A leadership role with real impact in a growing company

How to Apply:
Send your CV and a brief cover letter to [email protected], highlighting your experience in operations, team leadership, and cleaning services.

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Employer Questions

Your application will include the following question(s):

  • - Do you have previous experience in operations management within the cleaning industry or similar services?
  • Do you hold a valid driver’s license?
  • - Which of the following qualities best describe your professional profile? (Select up to two)
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