Tasks for this role Includes:

·       Assist with installation & service of ICT products, including: computer, smartphone, tablet, etc

·       Respond to customers inquiries about technical questions, especially for the faulty product

·       Carry out disassembling and reassembling of ICT products and installing systems for customers under supervision, including:

-        Installing of hardware and computer system

-        Disassembling of ICT products

-        Diagnosis of faulty ICT products

-        Video card analysis

-        Chipset replacement & soldering

-        LCD screen repairs and replacements

-        Provide repair to logic board

·       Keeping up with updated industrial knowledge for the product and services

·       Assist customers with aftersales services on orders, repairs and technical issues.

·       Support other team members if necessary

Successful candidates will also need to be/have:

  • Have at least 2 years’ work experience in the same industry/field, OR
  • Have a relevant level 4 qualification or equivalent certificates.
  • Have "can-do" attitude and team spirit
  • Excellent organization and time-management skills
  • Advanced Computer literacy, communication skills and people skills

 

Our goal is to inspire people more than managing them. We trust our teams to do what they think is best for us. In return, you will have this opportunity to gain more skills and techniques with our experienced team and improve your skills and way of working.

 

If you are interested in this role, please upload your CV. Applicants for this position should have NZ residence or a valid NZ work visa. Please tell us your visa status when applying for this role.

Employer Questions

Your application will include the following question(s):

  • Are you NZ citizen or resident?