Lead all service operations at a leading agricultural machinery company in Cromwell, balancing hands-on repairs with admin, team management, and on-farm coordination. Ensure quality, safety, compliance, and customer satisfaction while driving productivity and profitability.

Attention Service Managers!

With Christmas and New Year just around the corner, are you ready to start 2026 with a fresh opportunity?

Our client is a leading agricultural machinery, parts, and servicing company with a strong reputation for quality, reliability, and EXCELLENT customer service. Their clients include farmers, contractors, lifestyle block owners, and more. They pride themselves on a supportive, hands-on team environment where skill, teamwork, and both professional and personal growth are highly valued.

This role is based in Cromwell, making it perfect for locals or anyone looking to relocate to a South Island town renowned for some of the best scenery in New Zealand.

We are seeking a skilled Service Manager to lead all service operations, overseeing both workshop and mobile repairs to maximise efficiency and minimise downtime. This role balances hands-on technical work (40%) with administrative and management responsibilities (60%), including team leadership, staff training, reporting, and on-farm service coordination. The successful candidate will ensure quality, safety, and compliance while maintaining strong customer relationships and driving the profitability and productivity of the service department.

Key Skills:

  • Strong team leadership and management

  • Diesel mechanical expertise

  • Business acumen and problem-solving

  • Training and development capability

  • Ability to prioritise and manage multiple tasks

  • Excellent written and verbal communication

  • Strong customer service focus

  • Relationship-building with clients and distributors

  • Commitment to Health & Safety and company standards

  • Professional presentation and personal hygiene

Requirements:

  • Full NZ driver’s license and a clean driving record for company insurance purposes

  • Full working legal rights in New Zealand

  • Willingness to obtain relevant licenses and endorsements

  • Confident operating and driving tractors and farm machinery

If you this sounds like you or something you are interested in APPLY now or reach out to Amber at [email protected] with your CV attached and let's chat!

Employer Questions

Your application will include the following question(s):

  • How many years do you have as a service manager
  • Do you have full NZ working rights
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