Seeking one Customer Service Manager in Auckland to work for our company permanently. 

A desirable candidate should be: 

  • Have 2 years’ relevant work experience.
  • Positive, punctual, honest, good at teamwork.

The minimum rate of pay is $31/hour-$35/hour, the minimum hour of work is 30 hours per week, 5 days a week.

Duties and responsibilities:

  • Maintaining a good team environment for staff, ensuring a positive atmosphere is kept in the store

  • Planning and observing interactions between customers and staff

  • Seeking for feedback and reviews from customers in relation to the service they have received

  • Being the first point of contact for any conflicts that may arise between customers and staff

  • Handling complaints from customers and providing solutions

  • Brainstorming ways of improving customer experience within the store

  • Examining and approving returns

  • Implementing a standard of customer service

To submit your application, click Apply Now!!!

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