BB 2023 is seeking amotivated and customer-focused Retail Assistants to join their team. The ideal candidate will be passionate about delivering excellent service, maintaining store standards, and supporting the day-to-day operations of the store.
The role is full time with 30 hours gauranteed each week.
Key Duties and Responsibilities:
- Greet customers and assist them in locating products and providing product information.
- Recommend, select, and help locate or obtain merchandise based on customer needs and preferences.
- Maintain knowledge of current sales and promotions, store policies, and security practices.
- Process sales transactions accurately using point of sale (POS) systems, including handling cash, EFTPOS, and other payment methods.
- Receive, unpack, and arrange stock on shelves or in storage areas, ensuring items are correctly priced and displayed.
- Monitor inventory levels and inform supervisors of stock shortages or reorder needs.
- Ensure cleanliness and orderliness of the sales floor, shelves, and workstations.
- Assist in handling customer inquiries, feedback, and complaints professionally and efficiently.
- Assist with stocktaking and inventory control tasks as required.
- Observe workplace health and safety regulations and procedures.
Skills and Experience Required:
- Prior experience in a customer service or retail sales environment preferred but not essential.
- Good communication and interpersonal skills.
- A proactive and positive attitude with a strong work ethic.
- Ability to work well under pressure and as part of a team.
- Good numeracy skills and attention to detail.
- Secondary school education or equivalent is essential.
Working Conditions:
- Flexibility to work varied shifts including weekends and public holidays as per roster.
- We require the person to be willing to work night shifts.
- Physical capacity to stand for extended periods and perform tasks involving lifting and manual handling.