yescarsalesassistant

About us

We are a fast growing chain car rental company in New Zealand. Our goal is to provide the best value rental to our customers and to make it easy for customers to experience car rental in the most economical way.

To continue our success in the future, we’re looking for 3 Car Rental Sales Assistants to join our team, and also grow and develop in their personal & career goals.

Work Location and Vacancy details

-       The location of work will be within Queenstown, Otago Region.

-       Permanent Positions, Full-time (guaranteed minimum 30 hours per week, roasters between Monday to Sunday)

Tasks & responsibilities

• Create a positive customer experience by greeting and engaging our valued customers
• Communicate with customers to answer their doubts about their reservations or rental vehicles
• Provide customers with the best option which meet their needs according to their requirements
• Explain insurance coverage, including deductible requirements and optional coverage available for an additional fee
• Input customer’s information into the system
• Charge customers for rental fees and complete rental reservations
• Ensure all features of the vehicles are operational when returned by renting customer
• Inspect the damage of cars after customers return them and refund rental deposit to customers
• Coordinate with auto repair shops to schedule maintenance or repairs for vehicles
• Maintain outstanding store condition and visual merchandising standards
• Handle customer complaints in timely manner and report to management

What do you need?

·      Prior work experience is not required but would be an advantage

• Good eye for detail and an ability to learn fast
• A "can-do" attitude
• Excellent communication skills
• Willingness to work hard