We at JHIKKA ENTERPRISES LIMITED T/A SAB INDIA SWEET SNACKS are looking for a motivated and committed Restaurant Manager to join our team at our restaurant in Auckland. You will be responsible for the Restaurant's operation and will provide excellent customer service. We guarantee a minimum of 30 hours per week and a pay rate between $30.00 and $32.00 p/h.

You will be required to work as per the roster. You need to be available on weekends and public holidays, as well as in floating and split shifts.

Your Key Responsibilities:

  • Developing & implementing effective marketing strategies to ensure the profitability of the restaurant.
  • Organise all restaurant operations and allocate responsibilities to personnel.
  • Prepare and roll out weekly roasters for the staff members.
  • Supervise and guide staff towards maximum performance.
  • Recruiting, selecting, orienting, training, and motivating employees, conducting appraisals and performance reviews and organising/providing training when required.
  • Prepare and control the restaurant budget for minimum expenditure and efficiency.
  • Setting pricing of the dishes to make optimum business profitability.
  • Ensuring administrative and audit processes are followed.
  • Monitor and maintain stock levels and coordinate with the kitchen department to ensure that they are up to date, especially during the festive season.
  • Maintain records of financial transactions & ensure there are no discrepancies between goods sold and cash received.
  • Making key decisions about stock control, product mix and pricing, including implementing a stock control system with discounting and clearance when required.
  • Design Promotional activities and coordinate with the digital marketing team to create advertisements and publish them on various digital platforms.
  • Address complaints from in-restaurant to maintain the restaurant’s reputation and offer them the best solution possible.
  • Design special offers and other facilities, such as on-time delivery to the B2B Customers.
  • Deliveries are dispatched accurately and within the given timeframe for all customers.
  • Encourage customers to share their feedback on our digital platform, which helps us to improve.
  • Analyse sales revenue and make forecasts.
  • Ensure the restaurant fulfils all legal health and safety guidelines.
  • Inspect the areas in the restaurant and resolve any issues that might arise

Skills and Experience required:

 

  • 2-3 Years of relevant experience or a diploma Qualification can substitute for the requirement for relevant work experience.
  • Need to be a mature person who can handle responsibilities for the Restaurant and staff independently.
  • Previous customer service experience is preferred but not essential as detailed training will be provided to the selected candidate.
  • Ability to work in a Multicultural Environment.
  • Possess motivational and leadership skills.
  • Team player and ability to work competently under pressure.
  • Must be able to work across any shifts including evenings, weekends, and public holidays.
  • Must be a fit, quick thinker, reliable, trustworthy, and self-motivated.
  • Able to lift weights up to 25kg.
  • Must be able to pass a random drug test
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