Store Manager and Assistant Store Manager Needed

Freshchoice Tuakau

Skills & Experience Required

  • 1-2 years' proven experience, preferably in grocery, fresh produce, or food retail

  • Good understanding of fresh produce handling and stock rotation

  • Excellent organisational and time-management abilities

  • Strong customer service and communication skills

  • Ability to work flexible hours, including weekends and public holidays

 
 
 

Key Responsibilities

1. Store Operations & Daily Management

  • Oversee daily store operations, including opening and closing procedures

  • Ensure shelves and displays are fully stocked, well presented, and rotated according to freshness standards

  • Monitor product quality and reduce spoilage and waste

  • Ensure the store operates efficiently and meets sales and performance targets

2. Staff Management & Supervision

  • Recruit, train, roster, and supervise store staff

  • Allocate daily tasks and monitor staff performance

  • Ensure adequate staffing levels during peak trading hours

  • Provide guidance, coaching, and performance feedback to staff

3. Inventory & Stock Control

  • Manage ordering, receiving, and storage of fresh produce

  • Liaise with suppliers and wholesalers

  • Monitor stock levels, conduct stocktakes, and maintain accurate inventory records

  • Minimise stock loss, wastage, and shrinkage

4. Customer Service

  • Ensure a high standard of customer service at all times

  • Handle customer enquiries, feedback, and complaints professionally

  • Maintain a clean, welcoming, and well-organised retail environment

5. Health, Safety & Compliance

  • Ensure compliance with food safety, hygiene, and workplace health and safety requirements

  • Implement and monitor cleaning schedules and food handling procedures

  • Ensure all staff follow store policies and procedures

6. Financial & Reporting Duties

  • Monitor daily sales, cash handling, and EFTPOS transactions

  • Assist with basic reporting, budgeting, and cost control

  • Support the business owner with operational and performance reporting

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