Position Title: Service Manager
Number of Positions: 1
Location: Ngaruawahia, Waikato
Pay Rate: $29 – $36 per hour
Hours of Work: 30 – 40 hours per week
Key Requirements
- No qualification or No Experience.
Key Responsibilities
- Oversee daily operations across both cleaning and courier services.
- Prepare staff rosters, allocate jobs, and monitor task completion.
- Train and support staff to meet service quality and safety standards.
- Handle customer enquiries, job bookings, and issue resolution.
- Monitor performance, service timeliness, and client satisfaction.
- Ensure compliance with health & safety and company procedures.
- Coordinate equipment, vehicles, and supplies as needed.
- Maintain basic records, reports, and operational updates for management.