Customer Account Specialist

Why Work Here?

• Learn and grow in a vibrant, evolving industry with a market-leading packaging company.

• Build your career in a secure, growing industry where no two days are the same.

• Work in modern offices without battling Auckland traffic – ideal if you live on the North Shore or further north.

• Gain exposure to diverse clients and projects across multiple industries.

• Make a real impact every day with your input and attention to detail.

• Excellent salary on offer (dependent of your experience). Plus up to 4% KiwiSaver (matched), Health, Life & Income Protection Insurance.

The Role

• Based in a busy office and part of an energetic, passionate team, you will take ownership of the day-to-day needs of your B2B clients and deliver exceptional service.

• Work with clients across multiple sectors, including FMCG, with branded printed packaging that influences buyer behavior – the packaging you see on supermarket shelves!

• Collaborate daily with internal and external teams, including Account Managers, Procurement, Quality Assurance, Finance and Warehousing, to ensure every order is delivered on-time, on-spec, and to the highest quality.

• Take ownership of the order process from accurate ordering, specification confirmation (including artwork), through to product delivery, keeping clients informed every step of the way.

• Generate and analyse sales and stock reports and action accordingly.

About You

• Professional, clear telephone manner – confident when connecting with clients.

• Advanced computer skills (including Excel), with high numeracy and accuracy in handling data.

• Positive, can-do attitude and a team player who willingly pitches in where needed.

• Solutions-focused with a genuine excitement for using your initiative to solve problems.

• Passionate about quality, service, and sustainability.

• Previous experience in print, labels, packaging, or manufacturing is a plus, but attitude and enthusiasm matter most! A great sense of humour will ensure you fit in seamlessly!

• Tertiary qualifications are advantageous (e.g., Food Science, Business, Marketing, Procurement) but not essential.

Hours: Monday–Friday, 8am–4.30pm – office-based role.

If you’re passionate about customer service delivery, thrive on problem-solving, and want to be part of a company that values your contribution, we want to hear from you!

How to Apply

Apply below with your current CV and a short cover letter explaining why you’re perfect for this role. For questions, contact Chanelle in confidence at [email protected] or 09 600 5151.

This exciting opportunity is available exclusively via Kings Recruitment. First interviews will be held via Teams at a time that suits you.

Note:

• Applications are only accepted from candidates with a valid NZ Work Visa.

• All successful candidates will be contacted within 5 working days of applying.

• Unfortunately we can not contact those who are not successful, so please keep an eye on our website for other opportunities.