Store Manager

Position: Store Manager
Location: Selwyn District (Lincoln), Canterbury
Employment Type: Full-time, Permanent
Pay Rate: $28 – $31 per hour (depending on experience)

Role Overview

We are seeking 1 experienced individual to take up the position of Store Manager at our Liquor Store. The successful candidate will be responsible for planning, leading, organising, and controlling the day-to-day operations of the store to ensure high operational and service standards are consistently achieved.

Key Duties and Responsibilities

• Maintain stock levels and accurately determine stock requirements prior to ordering new inventory
• Ensure ordered products are received, checked, and accurately invoiced upon arrival
• Liaise with suppliers to maintain appropriate stock levels and avoid shortages or excess supply
• Provide training to junior and/or new staff and offer ongoing guidance where required
• Ensure continuous compliance with Occupational Health and Safety regulations
• Ensure staff always deliver exceptional customer service
• Monitor customer satisfaction with service and products
• Introduce new products and maintain existing product lines, including adding or removing products as required
• Prepare budgets and operate in accordance with approved budgets to achieve business targets
• Develop and implement procurement and marketing strategies, including pricing structures
• Strategically plan and promote the business at a local level to maximise customer engagement
• Perform daily cash reconciliation, petty cash handling, and banking
• Develop, execute, and manage merchandising programmes within the store
• Ensure staff comply with company policies and procedures
• Maintain security controls including cash handling, keys, alarms, and stock security
• Proactively build and maintain strong customer relationships
• Motivate staff and maintain a positive and productive work environment
• Undertake any other reasonable or related tasks as assigned by the employer from time to time

Skills and Experience Required

• Minimum 2–3 years’ relevant work experience in retail, hospitality, or a similar industry
• A relevant qualification in management, hospitality, commerce, or a related field may be considered where experience is limited
• Availability to work full-time, including weekends, public holidays, and rostered hours
• Excellent communication skills
• Well, presented, well organised, and strong time management abilities
• Strong customer service orientation
• Honest, enthusiastic, and professional attitude
• Ability to work Monday to Sunday, 30–40 hours per week, including public holidays
• Pay rate from 28 to 34 NZD per hour depending on experience

Additional Advantage

• Liquor Controller Qualification (preferred but not mandatory)