Retail Manager

Job Details:

Employment Type: Full-Time, Permanent
Hours of Work: Minimum 30 hours per week (Rostered shifts including weekends)
Pay Rate: $29.66 – $35.00 per hour (depending on experience)
Vacancies: 1

Job Description (Key Responsibilities):

The Retail Manager will be responsible for overseeing daily store operations and ensuring business performance targets are achieved.

Duties include but are not limited to:

• Plan, organise, direct and control daily retail store operations

• Manage stock purchasing, stock control, inventory management and supplier coordination

• Monitor sales performance and prepare sales and financial reports

• Recruit, train, supervise and roster staff

• Ensure high standards of customer service and handle customer complaints professionally

• Maintain store presentation, merchandising and visual display standards

• Operate and oversee POS systems, cash handling and daily reconciliation

• Ensure compliance with health & safety regulations and company policies

• Implement promotional strategies and pricing updates

Digital & Online Operations Responsibilities:

• Manage store website updates including product listings, pricing, promotions and stock availability

• Manage social media platforms (Facebook, Instagram etc.) and create basic promotional content

• Plan and execute local digital marketing campaigns to increase foot traffic and online sales

• Monitor online enquiries, reviews and respond to customer messages professionally

• Coordinate online orders, click & collect services and delivery processes

Minimum Requirements:

• Minimum 2 years of relevant retail management experience OR  Level 4 qualification or higher

• Strong leadership and team management skills

• Good communication and organisational abilities

• Ability to work flexible hours including weekends and public holidays

• Physically fit and able to stand for long periods

Skills & Attributes:

• Experience with digital marketing and social media management will be preferred

• Ability to update and manage website content and online product catalogues

• Basic understanding of online advertising platforms (Facebook/Instagram Ads)

• Strong attention to detail for online pricing, promotions and stock accuracy

• Excellent problem-solving and decision-making skills

• Strong time management and multitasking ability

• Customer-focused attitude

• Ability to work under pressure and meet business targets

Eligibility:

New Zealand citizens, residents, and valid work visa holders are encouraged to apply.

To submit your application, click Apply Now!!!