As part of this role, you will be responsible for performing the following tasks to the highest standards (but not limited to):
● Oversee the day-to-day operations of the store, ensuring smooth functioning, exceptional customer service and the sale of product.
● Develop and implement strategies to maximise sales and profitability, including setting sales targets, analysing sales data, budgeting for the store and identifying areas for improvement.
● Recruit, train, mentor and motivate retail staff to deliver outstanding customer service and achieve sales goals.
● Manage inventory levels, replenishment, merchandising and financial transactions to optimise product availability and presentation.
● Develop and execute strategic and tactical plans such as purchasing and marketing policies, promoting and advertising goods and setting prices.
● Ensure compliance with company policies, procedures, and safety standards.
● Build and maintain strong relationships with customers, suppliers and other stakeholders.
● Monitor market trends, competitor activities and customer feedback to identify opportunities and threats.
Qualification, Experience and Attributes Required
● At least 4 years relevant experience OR a Bachelor degree or above qualification.
● Strong leadership skills with the ability to inspire and motivate a team.
● Excellent communication and interpersonal skills.
● Solid understanding of sales and customer service principles.
● Ability to analyse sales data and implement effective strategies.
● Ability to work flexible hours including weekends and public holidays as required.
● Ability to work on feet for extended periods.
● Reference check from your employer(s).