As part of this role, you will be responsible for performing the following tasks to the highest standards (but not limited to):

●       Oversee the day-to-day operations of the store, ensuring smooth functioning, exceptional customer service and the sale of product.

●       Develop and implement strategies to maximise sales and profitability, including setting sales targets, analysing sales data, budgeting for the store and identifying areas for improvement.

●       Recruit, train, mentor and motivate retail staff to deliver outstanding customer service and achieve sales goals.

●       Manage inventory levels, replenishment, merchandising and financial transactions to optimise product availability and presentation.

●       Develop and execute strategic and tactical plans such as purchasing and marketing policies, promoting and advertising goods and setting prices.

●       Ensure compliance with company policies, procedures, and safety standards.

●       Build and maintain strong relationships with customers, suppliers and other stakeholders.

●       Monitor market trends, competitor activities and customer feedback to identify opportunities and threats.

 

Qualification, Experience and Attributes Required

●       At least 5 years relevant industry experience AND a relevant bachelor degree or above qualification.

●       Strong leadership skills with the ability to inspire and motivate a team.

●       Excellent communication and interpersonal skills.

●       Solid understanding of sales and customer service principles.

●       Ability to analyse sales data and implement effective strategies.

●       Ability to work flexible hours including weekends and public holidays as required.

●       Ability to work on feet for extended periods.

●       Reference check from your employer(s).

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