ICT Project Manager

Brightside Construction is an Auckland-based construction and civil specialist with proven expertise in earthworks, foundations, subdivision work and project delivery. Led by experienced professionals, we take pride in delivering exceptional results and thriving on collaborative problem-solving.

As our ICT Project Manager, you will play a key role in planning and implementing technology initiatives that continually improve operational efficiency, support business growth, and enhance collaboration across teams. This is a permanent full-time position; you are required to work at least 40 hours per week between Monday and Friday within normal business hours. 

Key Responsibilities

• Develop a comprehensive ERP and CRM implementation roadmap, including scope, timeline, budget, and resource allocation.

• Align project objectives with the company’s business goals, ensuring that the system enhances construction operations, project tracking, finance, procurement, HR, and customer relations.

• Work closely with department heads (Finance, Procurement, HR, Sales, Operations, etc.) to identify system needs and pain points.

• Ensure the ERP integrates key modules such as accounting, inventory management, project scheduling, document management, procurement, and HR/payroll.

• Design the CRM system to optimize client management, lead tracking, customer service, and sales automation.

• Evaluate off-the-shelf ERP/CRM solutions vs. custom-built software, making recommendations based on cost-benefit analysis.

• Oversee software development, ensuring it follows best practices and industry standards.

• Work with developers to ensure proper data migration from legacy systems to the new ERP/CRM.

• Develop and execute a change management plan to help employees adapt to the new system.

• Organize training sessions, user guides, and workshops for different departments

• Ensure seamless integration of the ERP and CRM with other business tools like accounting software, project management platforms, supply chain systems, and mobile applications.

• Identify potential risks related to data security, software compatibility, budget overruns, and project delays.

• Establish backup, disaster recovery, and cybersecurity protocols to safeguard company data.

• Provide ongoing technical support and troubleshooting to end users.

• Monitor system performance and collect feedback for future enhancements.

Requirements

• At least a Bachelor’s degree in Information Technology, Computer Science, or a related field OR

• 3 + years of experience in project management, preferably in ERP and CRM.

• Strong knowledge of construction industry workflows, project management software, and enterprise solutions.

• Proficiency in ERP/CRM platforms (e.g., SAP, Microsoft Dynamics, Oracle, Salesforce) or custom development projects.

• Experience with cloud-based solutions, APIs, databases, and system integrations.

• Excellent leadership, communication, and stakeholder management skills.

• Strong analytical thinking, problem-solving, and decision-making abilities.