Key Requirements:
- You will have a tertiary level qualification or at least 2-3 years of relevant work experience in supervisory/management roles.
- Must be able to work long hours, weekends and during public holidays as required.
- You must have a clean police record.
- Drug test will be compulsory.
- You must have a Liquor Licence Qualification.
- You will be given 30 guaranteed hours per week. Remuneration will be $30.00 to $32.00 per hour.
We are a busy liquor retail business based in Whakatane, Bay of Plenty region. We are seeking a capable Store Manager to join our busy store.
Your key responsibilities will be to:
- Effectively manage the overall operations of the store
- Lead the team independently and supervise the staff for smooth routine operations of business.
- Manage the daily operations of the store
- Manage and supervise staff, including hiring, rostering, training and performance evaluation
- Develop and implement policies and procedures to ensure efficient and effective operations
- Monitor and analyse sales and financial data
- Practice excellent communication skills with staff, management and customers.
- Manage finances, including budgeting, cash handling and financial reporting
- Develop and maintain relationships with suppliers, and negotiate contracts and pricing
- Implement marketing and promotional activities to attract and retain customers
- Resolve customer complaints and ensure high levels of customer satisfaction
- Strategically plan the growth of business at local level ensuring maximum regular casual customer at the store.
- Introduce and implement new and innovative ideas to generate revenue.
- Manage operations with passion, integrity and knowledge while promoting the culture and values of the store.
- Manage staff hiring and training for the full business operation
- Provide direction to staff to achieve the store goals.
- Provide coaching and feedback to staff and assess performance on an ongoing basis
- Ensure store meets health & safety and cleanliness standards.
- Order and manage stock at hand and make decisions on pricing and stock levels
- Stocktake periodically and to check for difference in physical stock and stock in books.
- Ensure strict adherence to alcohol licensing laws, verifying legal age for purchases.
- Make policies and checks to minimise stock expiry and wastage and to minimize the difference between physical stock at store and stock in books
- Perform any other tasks required by the employer