Store Manager

Shingala Limited is seeking a motivated and experienced Store Manager to lead the day-to-day operations of our Lipscombe Crescent Dairy in Havelock North. This is a hands-on role suited to someone with strong leadership skills, excellent customer service standards, and a practical approach to running a busy local store. The successful candidate will play a key role in ensuring smooth operations, maintaining high standards, and driving the ongoing success of the business.

Key Duties:

• Manage the day-to-day running of the store, ensuring smooth operations and a strong focus on customer satisfaction. 

• Monitor inventory levels through routine stock checks and ensure products are reordered on time to prevent supply gaps.

• Liaise with current suppliers and explore new supplier partnerships to expand and enhance the product range.

• Determine and review product pricing strategies by analysing market trends, competitor pricing, supplier costs, and profit margins to ensure competitiveness while maintaining target profitability.

• Assign responsibilities to team members and oversee performance to ensure tasks are completed efficiently and to a high standard.

• Lead the hiring process, including recruitment, selection, and onboarding, to build a skilled and reliable team.

• Enforce store standards for presentation, cleanliness, and customer service, including staff grooming and behaviour.

• Plan and manage visual merchandising and in-store promotions to maximise product appeal and customer engagement.

• Oversee the receiving and dispatching of stock, ensuring all inventory transactions are accurately documented.

• Prepare and manage store budgets, tracking sales results, labour costs, and stock investment to meet financial goals.

• Ensure all areas of the store consistently meet cleanliness, safety, and quality expectations.

• Use strong commercial judgement to identify improvement opportunities and resolve operational issues effectively.

• Support staff development through ongoing training, coaching, and performance feedback.

• Foster a positive and motivated workplace culture through recognition, encouragement, and performance incentives.

• Lead by example, actively contributing to the store’s success and promoting teamwork and collaboration.

Work Hours and Pay:

• Minimum of 30 hours per week.

• Hourly rate: $30.00 – $37.00

Other Requirements:

• Minimum 2 Years of relevant work experience.  

• Availability to work in rotating shifts, including weekend and nights.  

• Strong interpersonal, organisational, and time management skills.

• Physically capable of standing for extended periods in a fast-paced environment.

• Reliable, proactive, and detail-oriented.

• Strong problem-solving skills with a methodical approach to tasks.