Pure NZ Gift Ltd is located in Queenstown, South Island. We sell top-quality New Zealand gifts, souvenir, and health products to tourist in Queenstown. We now need one Retail Manager to help us to provide top-quality service. This is a full-time job with guaranteed hours of 30 hours per week, but normally you should have around 40 hours per week workloads.  

The Job Tasks include:

·  Monitor sales data and customer demand to determine appropriate product mix

·  Place orders with suppliers and maintain appropriate stock levels in line with purchasing policies

·  Monitor slow-moving and fast-selling items and report analysis to management

·  Developing and implementing purchasing policies

·  Degerming price adjustments based on sales performance and market trends

·  Develop and implement promotional activities and in-store merchandising strategies

·  Coordinate local advertising and social media updates

·  Monitor effectiveness of promotions and provide feedback to Director

·  Ensure customer service standards are maintained

·  Sell goods and advise customers on product use

·  Handle customer complaints within store policy guidelines

·  Escalate significant issues to Director when required

·  Maintain accurate stock records and daily sales reports

·  Assist with budgeting preparation and expense monitoring

·  Monitor daily cash handling and payment reconciliation

·  Report financial performance to Director

·  Supervise retail assistants during daily operations

·  Conduct staff training and roster implementation

·  Participate in recruitment process

·  Ensure daily operations comply with health and safety regulations

 

Requirement for the role:

·      At least level 5 Diploma in retail, and Bachelor Degree in any major can also meet the qualification requirement.  

·      At least two year relevant work experience can replace the qualificaiton requirement

·      You should have good interpersonal and communication skills.

·      You should be able to work during the weekend and sometimes at the evening because we open seven days a week and from 9AM to 10PM

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