Sales Manager

Harman Impex is an established importer and distributor of Indian food and grocery products in New Zealand, supplying a wide range of products to retailers and commercial customers across the country. We are a friendly team of dedicated people committed to delivering reliable service and quality products to our customers.

We have a full-time opportunity for a Sales Manager to join our team in Auckland. You will be required to work Monday–Friday for a minimum of 30 hours and up to 45 hours per week, with an hourly rate of $35–$50 per hour, depending on skills and experience.

Key Responsibilities: 

• Plan, organise and manage the company’s sales operations to achieve revenue targets, maintain strong commercial relationships, and support business growth.

• Develop and implement sales strategies and distribution initiatives to expand the company’s business-to-business customer network within the food and grocery retail sector.

• Manage the company’s sales and customer account operations, ensuring effective servicing of commercial customers and adherence to agreed supply arrangements.

• Lead and manage staff within the sales and customer accounts functions, including allocating work, monitoring performance, and providing guidance and training to support effective sales and customer account management.

• Establish, develop and maintain long-term commercial relationships with customers, supporting consistent sales growth and customer retention.

• Negotiate supply arrangements, pricing structures, and sales agreements with customers to achieve commercially sustainable outcomes.

• Monitor and analyse sales performance, customer purchasing patterns, and market demand to identify growth opportunities and improve sales strategies.

• Oversee customer account management activities, including coordination of invoicing processes, credit arrangements, and monitoring of payment performance.

• Coordinate sales activities with warehouse and logistics operations to ensure efficient order fulfilment, stock availability, and timely product distribution.

• Review sales performance, revenue trends, and product demand patterns to support sales planning and business decision-making.

• Manage and resolve complex sales service matters and commercial issues to maintain strong and ongoing business relationships.

• Develop and implement sales procedures and operational systems to improve efficiency and support the company’s distribution operations.

• Identify opportunities to expand the company’s customer base and product distribution channels within the food and grocery supply sector.

Job Requirements:

• To be successful, you must have a Diploma Level 5 in Business, Management or a related field, or at least 2 years of relevant work experience in sales, distribution, or business-to-business customer management.

• Excellent communication and relationship management skills.

• Ability to work under pressure and manage multiple priorities.

• Strong organisational and problem-solving abilities.

• A positive attitude and strong work ethic.

If you think you would be a great fit for our company, please respond with a cover letter and detailed CV.