Store Manager

Key Responsibilities:

• Supervise daily store operations, ensuring smooth workflow and adherence to health and safety standards.
• Develop pricing policies and determine product offerings to align with customer preferences and profitability goals.
• Recruit, train, manage, and motivate staff, fostering a strong team environment focused on high customer service standards.
• Oversee inventory management, including ordering supplies and minimizing waste.
• Handle customer inquiries and resolve issues promptly to maintain customer satisfaction.
• Implement and monitor compliance with food safety regulations and company policies.
• Coordinate staff scheduling to ensure adequate coverage during peak hours.
• Collaborate with suppliers to source fresh, local ingredients.
• Manage all in-store promotional activities and coordinate upselling to enhance sales.
• Monitor financial performance, including sales and expenses, to meet budgetary goals.

Qualifications & Skills:

• 2 years of experience in a the retail or the hospitality Industry is required or a relevant qualification may substitute the work experience requirement.
• Although strictly not a mandatory requirement, a Bachelors qualification in any stream, is an advantage and would be accepted.
• New Zealand work experience as a Retail Assistant/Supervisor/Front Office is an advantage but not mandatory.
• Strong leadership and team-building abilities.
• Excellent communication and customer service skills.
• Knowledge of food safety standards and regulations.
• Ability to work flexible hours, including weekends and public holidays.
• Proficiency in inventory management and basic financial reporting.
• If this sounds like you please apply with your cover letter and CV.