Our client has a large contact centre providing excellent support to their clients. This role is an inbound call centre in a friendly team for a full-time temporary role that goes until end of July 2026.
They are looking for an excellent customer service representative with a year + of contact centre experience in a public sector organisation to join their team.
Main duties include:
- Answering inbound calls
- Providing detailed answers, support, and assistance
- Providing accurate information to callers
- Data entry and report writing
The perfect person for this job will:
- Have a minimum of 1 years of previous call centre experience working in a public sector organisation
- An understanding of the machinery of government
- Have a great phone manner and communication skills
- Be patient and willing to learn
- Have good technical skills in MS suite
If you think you’re the best person for this job apply below!
Note:
We are only looking for candidates currently located in Wellington and with the right to work in New Zealand.