Our client has a large contact centre providing excellent support to their clients. This role is an inbound call centre in a friendly team for a full-time temporary role that goes until end of July 2026.

They are looking for an excellent customer service representative with a year + of contact centre experience in a public sector organisation to join their team. 

Main duties include:

  • Answering inbound calls
  • Providing detailed answers, support, and assistance
  • Providing accurate information to callers
  • Data entry and report writing

The perfect person for this job will:

  • Have a minimum of 1 years of previous call centre experience working in a public sector organisation
  • An understanding of the machinery of government 
  • Have a great phone manner and communication skills
  • Be patient and willing to learn
  • Have good technical skills in MS suite

If you think you’re the best person for this job apply below!

Note:

We are only looking for candidates currently located in Wellington and with the right to work in New Zealand.