Job Summary: 

We are seeking a full-time Operations Manager at SAI CARRIERS LIMITED in AUCKLAND. The successful candidate will take on a leadership role, managing a team of drivers and ensuring the consistent delivery of high-quality service that our company is known for. The role involves overseeing daily operations, coordinating deliveries, and ensuring staff are well-equipped and capable of meeting business requirements.

This position offers a minimum of 30 hours per week, with opportunities for overtime as required. The pay rate ranges from $35 to $37 per hour, depending on experience. This is a fantastic opportunity to join a passionate and enthusiastic team. If your skills and attributes match, we would like to hear from you.

Job Description: 

  • Lead, motivate, and manage a team of drivers, including scheduling, leave management, resolving issues, and ensuring compliance with company policies and legal requirements.
  • Oversee journey and incident management processes.
  • Plan and implement strategies to improve business profitability through effective budgeting and resource optimisation.
  • Monitor and maintain GPS data to optimise fleet utilisation and enhance customer service outcomes.
  • Act as the primary point of contact for drivers regarding any issues or incidents that may arise during the journey.
  • Ensure compliance with Health, Safety and regulatory requirements.
  • Effectively collaborate with the team to plan and manage maintenance across the fleet, ensuring adherence with transportation regulations.
  • Maintain strong client relationships, including contract renewals and ensuring timely and prescribed service delivery.
  • Assign work to drivers and ensure the routes are effectively completed within given timeframes.
  • Manage records of accounts & staff rosters and payroll.
  • Oversee personnel activities, including recruitment, performance management, training, promotions, and supervision. 

What we expect from you: 

  • Have a minimum of 2-3 years’ experience in a similar role. However, qualifications of Diploma will substitute the work experience requirement.
  • Strong problem-solving skills.
  • Ability to influence, lead and inspire confidence in a team.
  • Positive attitude with strong decision-making abilities, particularly in critical situations.
  • Must be able to motivate and manage a team effectively.
  • Flexibility to work on weekends and public holidays when required.
  • Ability to pass a drug test.
  • Must have no serious criminal convictions.
  • Physically fit and able to lift up to 25 kg safely.

If this sounds like something you will enjoy and excel at, please APPLY NOW!