Salon Manager

Overview

Shree Radhey Limited is looking for a motivated Salon Manager to oversee the daily operations of our hair and beauty salon. The ideal candidate will be responsible for managing staff, delivering excellent customer service, and driving business growth.

·         Position: Salon Manager

·         Hourly rate: $35 per hour

·         Guaranteed hours: 30 per week

·         Maximum hours: 55 per week

·         Location: Auckland

Key Responsibilities

·         Oversee staff rostering, timekeeping, and payroll coordination to ensure optimal salon coverage and smooth daily operations.

·         Monitor team performance, conduct staff appraisals, and implement ongoing training and professional development for stylists and beauty therapists.

·         Maintain high standards of salon presentation, cleanliness, hygiene, and visual merchandising in line with industry regulations.

·         Handle escalated client enquiries and complaints with professionalism, ensuring prompt and satisfactory resolution.

·         Manage daily cash flow, banking, and reconciliation of salon transactions, including retail product sales and services.

·         Identify opportunities to improve operational efficiency, client experience, and cost management.

·         Implement loss prevention measures, including stock control, product usage monitoring, and security procedures.

·         Coordinate with director on sales targets, marketing plans, and operational reporting.

·         Maintain accurate records of client bookings, sales performance, inventory, and financial reporting.

·         Drive client engagement initiatives, loyalty programs, and strategies to increase repeat business and referrals.

·         Ensure proper maintenance, hygiene, and safety of salon equipment, tools, and facilities.

·         Plan and execute seasonal promotions, treatment packages, and in-salon events to boost revenue.

·         Conduct regular stocktakes and audits to ensure accurate inventory levels of products and supplies.

·         Support business growth initiatives, including salon expansion, renovations, or new service launches.

·         Ensure compliance with health, safety, and industry regulations at all times.

Requirements

·         3 years’ experience or Level 4 qualifications

·         Strong leadership and team management skills

·         Excellent communication and customer service abilities

·         Good organizational and time management skills

·         Basic computer skills

Application Process

Interested candidates should submit their resume and cover letter outlining their experience and qualifications. For further discussion or to apply directly, please contact on                      +64 220931152 or send your CV to [email protected].