The Assistant Restaurant Manager plays a crucial role in the smooth operation of a restaurant, and must be capable of managing staff, inventory, finances, and customer service in a fast-paced and dynamic environment.
Key responsibilities
· Oversee the overall planning, daily operations, and management of the business.
· Communicate with suppliers and negotiate prices effectively.
· Manage stock levels, place orders, and ensure accurate inventory records.
· Plan menus in consultation with chefs according to business requirements.
· Organise special menus for events, functions, and customer bookings.
· Coordinate and host functions according to customer needs.
· Plan and execute marketing activities, including advertising and promotional events.
· Ensure proper cash-handling procedures are followed and maintained.
· Manage financial tasks and budgeting responsibilities independently.
· Prepare staff rosters and handle all communication with employees.
· Oversee quality control and ensure smooth and efficient shift operations.
· Maintain and update the complaint register with actions taken and outcomes.
· Manage administrative duties and ensure all paperwork is kept up to date.
· Maintain documentation in accordance with city council requirements.
· Communicate with the city council regarding necessary compliance matters.
· Ensure the business complies with all health, hygiene, and safety regulations.
· Maintain a clean, organised, and visually appealing environment for customers.
· Ensure staff are properly trained in liquor service and rules are followed.
· Hire, train, supervise, and coach staff, ensuring high performance.
· Lead, motivate, and support the team in a busy restaurant environment.
· Carry out any additional duties assigned by the Director.
Candidate requirements
• Hold 2–3 years of relevant work experience or hold a qualification equivalent to NZQA Level 5
• Knowledge of ethnic cuisine, ingredients, and spices is an advantage
• Flexible to work split shifts (lunch and dinner), weekends, and public holidays
• Able to perform duties independently with minimal supervision
• Excellent interpersonal and communication skills
Honest, reliable, and highly dedicated