Takapuna-based insurance role supporting intermediaries, admin, and compliance. Ideal for detail-focused professionals seeking a stable, long-term career.

About the opportunity:
This is an excellent opportunity for a detail-driven administrator to step into a varied and meaningful role within the insurance sector, based in Takapuna. Perfect for those currently facing long commutes across Auckland, this role offers a more convenient North Shore location while providing exposure to intermediary operations, administration, and compliance in a structured, professional environment.

Role description:
This role supports intermediary operations, handling queries, administrative processes, and compliance-related activities. You will liaise with brokers and internal teams, manage records, assist with complaints and incidents, and ensure accurate, timely follow-up. The position offers exposure to insurance operations, risk, and compliance in a structured, supportive environment.

Responsibilities will include:

Managing intermediary queries, updates, and follow-ups
Coordinating administrative tasks and maintaining records
Supporting complaints and incident handling processes
Liaising with internal teams and external stakeholders
Ensuring accuracy, compliance, and timely communication

This role will suit someone with all or some of the following background / experience / qualities:
Strong administrative experience (insurance preferred)
High attention to detail and accuracy
Reliable, organised, and process-driven
Confident communicator with follow-up discipline
Interest in compliance, risk, or insurance operations
About the company:
Our client is a New Zealand owned insurance provider with a strong focus on intermediary distribution and customer outcomes. They operate with a disciplined, compliance-led approach, supporting brokers, dealers, and financial partners while maintaining high standards of service, fairness, and operational integrity.

What they will offer:

Salary range of $65,000 – $75,000
Convenient Takapuna office location
Stable, long-term career opportunity
Exposure to compliance and risk functions
Supportive and structured team environment
Standard hours: Monday to Friday, 8:00am – 5:00pm

If you are interested in finding out more about the role, please apply via the link. If you have any specific questions, please advise in your cover letter or email us at [email protected]

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