Toby’s Sea Food is a popular sea food takeaway store with its branches in Auckland. We are looking for an energetic and highly motivated Assistant Store Manager at our store in Glen Eden, Auckland. We are a busy and fast-growing sea food takeaway.

 

The Assistant Store Manager is responsible for the day-to-day running of our stores, including training, and coaching of team members, delivering excellent service to ensure high levels of customer satisfaction, creating business strategies to attract new customers, preparing detailed sales reports and monitoring inventory levels on new stock.

 

We are renowned for their positive attitude, great work ethic, and passion for hospitality. We look forward to welcoming you to our team. This role is ideal for a passionate, hard-working individual, with a commitment to high standards and an interest in learning and developing their skills in our organisation.

 

Ideal candidates should have at least a two-yearrelevant work experience in a similar industry or fast-food industry or Quick Service Restaurant (QSR) andOR a relevant qualification at level of level 4 and abovepreferably in business or management.

 

Assistant Store Manager:

Core duties include but not limited to;

 

• Provide an excellent level of customer service and drive a customer service culture across the store
• Ensuring that customers receive prompt service and quality goods and services.
• Responding to customers' inquiries and complaints about goods and services.
• Planning and preparing work schedules and assigning staff to specific duties.
• Interviewing, hiring, training, evaluating, dismissing and promoting staff, and resolving staff grievances.
• Instructing staff on how to handle difficult and complicated sales procedures;
• Examining returned goods and deciding on appropriate action;
• Taking inventory of goods for sale and ordering new stock;
• Ensuring that goods and services are correctly priced;
• Ensuring safety and security procedures are enforced.
• Be responsible for running shifts and the store in an efficient way
• Promoting and advertising the establishment's goods and services
• Selling goods and services to customers and advising them on product use
• Maintaining records of stock levels and financial transactions
• Controlling selection, training and supervision of staff
• Direct and motivate a team within our busy store.
• Be part of ordering, managing wastage and controlling labour costs.
• Assist with the overall running and management of a busy fast-food environment.
• Ensure all statutory, as well as establishment, hygiene regulations are strictly adhered to

 

We are looking for people with:

 

• Supervisory experience and the ability to lead a team
• Some business understanding to help with the running of the store
• Energy, integrity, and drive to succeed
• Passion to train and coach others

 

 

What's in it for you:

 

• Ongoing training and development including specific in-house programmes
• Being part of an exciting brand that is well known in NZ

 

• Our stores operate late in the evenings and are 7-day trading stores. This role is fulltime and there is an expectation that you will need to work across the trading hours to ensure you are across all elements of the business and trading patterns. Please note that we do operate within a fixed shift labour model which means you will have set days and hours to work.

 

 

To be considered for this role you should be able to provide previous work references.

Working on weekends and will be available on calls (if required) for this position.

Hourly wage rate: $28 - $35 per hour depending on experience and skills.

 

Requirements:

 

Ideal candidates should have at least a two-year relevant work experience in a similar or fast-foodindustry or Quick Service Restaurant (QSR) and OR a relevant qualification at level of level 4 and abovepreferably in business or management.

 

Preference will be given to candidates who are already in New Zealand and has relevant work experience.

 

All suitable candidates should be able to pass a drug test and a Ministry of Justice/Police check when required.

 

If this sounds like you and you have the experience, work ethic and team attitude then please apply online along with your CV, a cover letter and your relevant qualifications and experience.

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