PayPlus is a leading fintech company specialising in integrated payment solutions, enabling New Zealand businesses to accept Alipay, WeChat Pay, and UnionPay across POS, e-commerce, and cloud-based systems. The company delivers secure, real-time payment processing and system integration services across multiple industries including retail, tourism, and hospitality. 

We are seeking a Systems Analyst to support the design, integration, and optimisation of payment systems and digital transaction workflows. This role focuses on analysing business requirements, designing system integration solutions, and coordinating API-based payment implementations across multiple platforms. This is a permanent full time position, you will be required to work at least 40 hours per week between Monday to Friday.

Key Responsibilities:

1. Business & System Requirements Analysis

•           Engage with internal stakeholders and merchant clients to gather, document, and validate business and system requirements for payment integration solutions

•           Analyse existing merchant systems (POS, e-commerce platforms, mobile apps) to determine compatibility with PayPlus payment gateway

•           Translate business needs into detailed functional and technical specifications

 

2. Payment Integration & System Design

•           Design end-to-end payment workflows, including transaction initiation, processing, settlement, and reporting

•           Develop system integration frameworks for connecting third-party payment providers via APIs, SDKs, and middleware

•           Define data structures, message formats, and interface specifications for transaction processing

 

3. API & Interface Specification

•           Produce detailed API integration documentation, including request/response formats, authentication protocols, and error handling

•           Coordinate with external payment providers and internal teams to ensure successful system interfacing

•           Support testing and validation of API integrations to ensure reliability and performance

 

4. System Evaluation & Optimisation

•           Evaluate existing payment systems and identify areas for performance improvement, scalability, and reliability

•           Analyse transaction data flows to optimise processing efficiency and reduce failure rates

•           Recommend enhancements to system architecture and integration design

 

5. Testing, Implementation & Support

•           Develop test cases and participate in system integration testing (SIT) and user acceptance testing (UAT)

•           Support deployment of new integration solutions and system upgrades

•           Investigate and resolve system integration issues and transaction errors

 

6. Documentation & Compliance

•           Maintain comprehensive technical documentation, including system architecture diagrams, integration specifications, and process flows

•           Ensure all system designs comply with payment industry standards and security protocols

 

7. Stakeholder Coordination

•           Liaise with developers, payment providers, and merchant technical teams to ensure smooth implementation

•           Provide technical guidance to non-technical stakeholders regarding system capabilities and constraints

Skills & Experience

  • At least a Bachelor’s degree in Computer Science, Information Systems, or a related field OR
  • At least two years of relevant experience
  • Strong analytical and problem-solving skills
  • Understanding of system integration, APIs, and data exchange formats (e.g. JSON, XML)
  • Knowledge of databases and transaction processing systems
  • Experience or exposure to payment systems, fintech platforms, or digital services is advantageous
  • Excellent communication skills and ability to work with both technical and non-technical stakeholders
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