Company: Hunter Fish Limited
Location: Auckland
Reports to: Director / Retail Manager

The Assistant Retail Manager (Seafood Shop) supports the Director in managing the daily operations of the company’s seafood retail shop. This role ensures efficient store performance, maintains high standards of customer service, and ensures compliance with food safety and health regulations. The position combines operational support, sales, inventory control, and staff supervision.

A. Key Responsibilities

1. Retail Operations & Sales

  • Assist in determining product mix, stock levels, and service standards appropriate for a seafood retail environment

  • Sell seafood products directly to customers and provide advice on product selection, preparation, and storage

  • Ensure product displays are attractive, well-stocked, and comply with food hygiene standards

2. Purchasing & Inventory Management

  • Support the development and implementation of purchasing policies to maintain a consistent supply of seafood products

  • Monitor stock levels, minimise wastage, and ensure product freshness and quality

  • Coordinate with the seafood processing team to align supply with retail demand

3. Marketing & Pricing

  • Assist in planning and implementing marketing and promotional activities to increase sales

  • Support pricing decisions based on cost, market conditions, and business strategy

  • Help execute in-store and online promotions

4. Financial & Administrative Duties

  • Maintain records of stock levels and financial transactions accurately

  • Assist with budgeting and monitoring store performance

  • Ensure proper handling of cash, EFTPOS, and daily sales reporting

5. Staff Supervision

  • Assist in recruiting, training, and supervising retail staff

  • Allocate tasks and monitor staff performance to ensure smooth store operations

  • Promote a positive and productive team environment

6. Compliance & Health and Safety

  • Ensure compliance with food safety, hygiene, and workplace health and safety regulations

  • Monitor proper handling, storage, and display of seafood products

  • Support implementation of company policies and legal requirements

7. Skills and Requirements

  • Previous experience in retail, preferably in food or seafood industry

  • Strong customer service and sales skills

  • Good organisational and inventory management abilities

  • Understanding of food safety and hygiene standards

  • Strong communication and teamwork skills

  • Ability to work flexible hours, including weekends

8. Requirements for the job:

  • Must be a New Zealand citizen or resident.

  • Be able to speak Campodian

  • At least 2 years of relevant work experience OR a Diploma’s qualification or above

  • High standard of food safety and hygiene practices

  • Ability to manage operations, storage, and preparation 

  • Be physically fit

  • Full-time availability, always available on weekends and public holidays.

  • Able to do both morning and evening shifts across a 7-day roster. Able to follow a lexible weekly timetable

  • Reliable and having a positive attitude

  • Have good time management skills, be well organized, and capable of multitasking

  • No criminal record.

  • The ability to work in a multicultural environment.

 

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