We are looking for an experienced professional in the retail industry to oversee our store’s daily operations, drive sales, and ensure outstanding customer service.
About the Role
As a Store manager, you will be responsible for ensuring the store runs efficiently while leading a team to achieve sales targets and provide exceptional customer experiences.
Key Responsibilities
- Oversee the daily operations of the store, ensuring smooth and efficient functioning.
- Develop and implement strategies to maximise sales and profitability.
- Set sales targets, store budget levels, analyse sales data, and identify areas for improvement.
- Recruit, train, mentor, and lead a team to deliver outstanding customer service.
- Manage inventory levels, stock replenishment, loss prevention measures, merchandising, and financial transactions.
- Develop and execute purchasing strategies and build relationships with suppliers to ensure competitive pricing and quality products
- Responsible for determining pricing and marketing strategies, including store displays and promotions, social media, events, etc
- Ensure compliance with company and government policies, procedures, and safety standards.
- Build and maintain strong relationships with Staff, customers, suppliers, and stakeholders.
- Monitor market trends, competitor activities, and customer feedback and complaints.
What We’re Looking For
- Relevant tertiary level qualification or at least three years of relevant work experience in the retail industry
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills.
- A solid understanding of sales, customer service, and inventory management.
- Ability to analyse sales data and implement effective strategies.
- Flexibility to work weekends and public holidays when required.
- Ability to stand for extended periods and handle physical tasks.
What We Offer
- Full-time, permanent position. (minimum 32 hours per week)
- Competitive pay rate of $30 to 35 an hour.
- Growth and career development opportunities.
- Friendly and supportive work environment.