Experienced leader needed for fast growing 3PL
If youre an experienced warehouse manager with 3PL operations skills we want to hear from you.

Our client is seeking a is a senior, hands-on person responsible for the day-to-day delivery of key 3PL client operations.
The position owns client performance, team coordination, and operational execution, ensuring service levels, KPIs, and customer expectations are consistently achieved
 
Key Responsibilities
Client Ownership & Service Delivery
  • Act as the primary operational contact for key 3PL clients
  • Build strong, trusted relationships through proactive communication
  • Ensure all service level agreements (SLAs) and KPIs are met or exceeded
  • Identify opportunities to improve service, efficiency, and value for clients
Operations & Team Leadership
  • Coordinate daily warehouse operations across inbound, storage, picking, packing, and dispatch
  • Work closely with other senior team members to allocate labour and prioritise workflow
  • Lead by example with a hands-on approach—willing to step into operational tasks as required
  • Forklift skills and certification so you can lead by example
  • Foster a team-first environment where seniors support and cover for each other
People & Resource Management
  • Support planning and allocation of staffing across shifts and workflows
  • Provide guidance, coaching, and support to team members on the floor
  • Ensure safe, efficient, and productive work practices are followed
Performance & Continuous Improvement
  • Monitor and report on operational KPIs (accuracy, DIFOT, productivity, etc.)
  • Drive continuous improvement initiatives across warehouse processes
  • Troubleshoot issues quickly and implement practical solutions
Key Goals
  • Key clients are satisfied, retained, and growing
  • KPIs are consistently achieved or exceeded
  • The warehouse runs smoothly with strong collaboration across senior team members
  • Issues are resolved quickly with minimal escalation
  • The team is engaged, supported, and aligned
 You need
- leadership
- customer service
- staff management
- operational understanding
- motivation and drive to provide exceptional service

Salary $80000 up dependent on experience level

If you're looking for your next role, available for an immediate start, and want to impress with your skills and experience, send your cv in confidence to 
[email protected]

You must be in NZ with the right to ongoing work. No visa or immigration assistance available.
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