Job Summary: A successful applicant will: - Work well in a team - Must be able to work on a flexible Roster - Need to be a mature person who can handle responsibilities during shifts for store and staff independently - Show initiative to troubleshoot problems as they arise.

Job Description:

·         Determining software and hardware requirements to provide solutions to problems

·         Assessing damage and cost of repairs

·         Ordering replacement parts as required

·         Chip level Laptop and Mobile PCB Board repair

·         Timely and Efficient repairs of Mobile phones and electronic devices

·         Test the parts to ensure they work properly and use diagnostic tools to assess computer systems

·         Analyse information and recommend appropriate hardware to users.

·         Service on site and in store upgrade and maintain

·         Downloading and installing appropriate software operating systems anti-virus and drivers

·         Products associated paperwork and documentation

·         Attend and assist the company's’ customers with their computer support needs in a timely and professional manner

·         To build a strong relationship between the company its customer and staff and to build overall goodwill

·         Assist customers to choose products providing information on quality characteristics of products warranties and maintenance.

·         Maintain an up to date and comprehensive knowledge of products available for sale and ensure that customers have a wide selection to choose from.

·         Ensure when new stock arrives that it is of correct model design and quantity.

·         Manage stock inventory to ensure that sufficient products are available and place orders with suppliers when necessary.

·         Troubleshooting and performing diagnostics to repair mobile phones and computers.

·         Deal with store level enquiries and complaints and monitor customer service.

·         Check that all the products you sell are well displayed.

·         Ensure that promotional plans are properly communicated to customers in the aim of soft selling.

·         Suggest methods for improving the client base and expanding the business.

·         Maintaining health and safety standards and procedures.

A successful applicant will:

·         Work well in a team

·         Must be able to work on flexible Roster

·         Must have level 4 or above qualification in electronics, computer or any technical

·         industry or at least one year experience in similar repair industry.

·         Demonstrate good communication skills

Number of Vacancies: 1

Primary work location: Hawera, NZ

Employment Type: Full-Time Permanent

Minimum 30 hours per week as per roster

Pay rate: $27.00 - $32.00 p/h

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