Store Manager

Raj Fruit and Vegetable Limited, is known for providing quality fresh fruits and
vegetables along with excellent customer service. The business is seeking a reliable
and proactive Store Manager to join its team in Auckland.

The role involves managing day-to-day store operations, ensuring efficient stock and
staff management, and maintaining high presentation standards. The ideal candidate
must be organised, skilled, and capable of effectively managing daily retail
operations in a fast-paced environment.

Key Responsibilities:

• Oversee and manage the daily operations of the store to ensure efficient
  workflow, profitability, and high standards of customer service.
• Conduct regular inventory checks, maintain accurate stock records, and
  coordinate timely ordering of fresh produce and store stock to prevent
  shortages, overstocking, and unnecessary wastage.
• Manage supplier relationships, including coordinating deliveries, negotiating
  pricing and supply terms, and ensuring consistent quality and availability of
  fresh produce.
• Introduce and promote new products to meet customer demand and boost
  sales performance.
• Set and review product pricing, implement in-store promotions, and plan
  seasonal specials to support sales targets, margin control, and customer
  demand.
• Supervise staff rosters and allocate daily duties to ensure smooth store
  operations, effective coverage, and consistent customer service standards.
• Recruit, train, and support employees, ensuring proper onboarding, adherence
  to store procedures, and delivery of high-quality customer service.
• Maintain high store presentation standards, including cleanliness, hygiene,
  stock rotation, merchandising, and attractive display of fresh produce.
• Oversee receiving, storage, and handling of fresh produce, ensuring accurate
  documentation and proper check-in and check-out processes for inventory
  control.
• Monitor daily sales performance, labour costs, and store expenditure to support
  budgeting, financial control, and overall profitability.
• Address customer enquiries, complaints, and feedback in a timely and
  professional manner to maintain customer satisfaction and loyalty.
• Identify operational improvements and growth opportunities to enhance
  efficiency, product presentation, and overall store performance
• Lead, motivate, and support staff through clear communication, teamwork, and
  supervision to maintain a positive and efficient workplace culture.

The candidate will be required to work a minimum of 30 hours per week and will be
paid between $30 and $35 per hour.

Requirements:

• A minimum of 2 years of relevant work experience or at least a relevant Level 5
  Qualification.
• Flexibility to work weekends, mornings, and evenings as required
• Strong interpersonal and communication skills
• Proven leadership abilities with effective problem-solving skills
• High attention to detail with the ability to remain calm and composed under
  pressure
• Dedicated, hardworking, and passionate about delivering quality work