We are passionate about providing top notch laundry services to our valued customers. With experience in the industry, we have built a reputation for excellence and reliability. Our facilities and dedicated team ensure that every garment is treated with care and attention to detail. As we continue to grow and expand our business, we are looking for talented individuals to join our team as sales and account manager. If you are passionate about delivering exceptional service, have a keen eye for detail, and thrive in a fast paced environment, we invite you to explore career opportunities with us.
Key Tasks & Responsibilities
- Client Portfolio & Relationship Management
- Manage a portfolio of clients and build long-term relationships with key decision-makers.
- Provide account support, ensuring satisfaction, retention, and repeat business.
- Act as the main point of contact for high-value customers and retail partners.
- Develop and implement sales strategies to achieve revenue targets and expand market share.
- Identify and pursue new business opportunities in wholesale, retail, and hospitality sectors.
- Conduct market research and stay updated on industry trends, customer demands, and competitor activities.
- Prepare and present tailored sales proposals to prospective and existing clients.
- Negotiate contracts, pricing agreements, and supply terms with key accounts.
- Successfully close deals that are profitable and aligned with company objectives.
- Direct strategies to promote the company’s product range, reinforcing brand loyalty.
- Implement promotional activities and campaigns that enhance market visibility.
- Contribute to building and maintaining a strong company image and reputation.
- Work with internal teams such as procurement, logistics, customer service etc to ensure service excellence.
- Provide client feedback to improve product offerings, supply chain processes, and service delivery.
- Monitor sales performance against set targets and adjust strategies where necessary.
- Analyse data on sales, customer behaviour, and market trends to provide actionable insights.
- Prepare sales forecasts, pipeline reports, and presentations for senior management.
Skills, Knowledge & Experience Required
- Must have Bachelor degree and at least 2 years of relevant work experience.
- Strong negotiation, presentation, and communication skills.
- Ability to conduct market research and translate insights into sales opportunities.
- Excellent stakeholder management and relationship-building skills.
- Strong analytical and problem-solving abilities with commercial acumen.