ICT Project Manager

Job Details:

Primary address of work: Auckland
Vacancy number: 1
Employment type: Permanent full time
Minimum hours per week: 30 Hours
Maximum hours per week: 40 Hours
Minimum hourly rate (low salary range): $72/hour
Maximum hourly rate (high salary range): $75/hour
Pay frequent: Fortnightly

Company Overview

LKK Food Equipment is a New Zealand owned and operated commercial kitchen equipment manufacturer and supplier, established in 1988. The company provides professional commercial catering equipment and integrated kitchen solutions for the hospitality, catering and food service industries across New Zealand and Australia.

LKK’s business covers commercial kitchen equipment design, manufacturing, distribution,
custom fabrication, spare parts supply, delivery, installation coordination and after-sales
support. Its products include wok stations, open stoves, dim sum steamers, noodle cookers,
hotplates, ventilation systems, gas equipment and other commercial kitchen solutions.

As the company continues to expand its product range, client base, distributor network and operational capacity, LKK requires stronger internal ICT systems to support sales
management, inventory control, project coordination, customer relationship management,
after-sales service, online enquiries, supplier communication and business reporting. LKK is
therefore seeking an experienced ICT Project Manager to plan, coordinate and manage ICT- related projects that support the company’s business operations and long-term growth.

Job Summary

The ICT Project Manager will be responsible for analysing LKK’s information and communication technology needs, planning and managing ICT projects, and coordinating the selection, implementation and improvement of business systems that support the company’s operations and growth.

The role will involve working with management, sales, warehouse, production, finance,
service teams and external ICT providers to identify system requirements, set project
priorities, manage ICT resources, coordinate system implementation, arrange user training,
and ensure digital solutions meet the company’s operational and reporting needs.
The successful candidate will support LKK in improving its ICT capability across customer
management, inventory control, order processing, sales tracking, workflow management,
after-sales service and business reporting. The role requires strong ICT project management
experience, practical system implementation knowledge, stakeholder coordination skills and the ability to align technology solutions with business objectives.

Key Responsibilities

• Analyse LKK’s information and communication needs across sales, inventory, production, customer service, finance and management functions, and recommend suitable technology solutions to support those needs.
• Plan, coordinate and manage ICT projects that support LKK’s sales, operations, inventory, customer service, production and management functions.
• Develop and implement ICT project plans, digital system improvement plans and internal ICT procedures to improve operational efficiency and business reporting.
• Assist management in formulating ICT strategies, system development priorities and technology adoption plans for the company.
• Define project scope, objectives, timelines, resources, deliverables, milestones and implementation schedules.
• Coordinate the selection, configuration, installation and implementation of ICT resources, including business software, customer management systems, inventory systems, reporting tools and workflow platforms.
• Manage the implementation or improvement of business systems, including CRM, inventory management, sales tracking, order processing, reporting tools and internal workflow platforms.
• Coordinate with external software providers, IT consultants, system vendors and internal users to ensure ICT projects are delivered effectively.
• Direct and coordinate user testing, staff training and system roll-out activities to ensure new ICT systems are properly adopted by the business.
• Oversee ICT project activities and coordinate system support, maintenance requirements and development tasks with external providers and internal users.
• Set priorities between new system development, system maintenance, operational support and business improvement projects, based on business needs, urgency and available resources.
• Monitor project progress, manage risks, resolve implementation issues and ensure project outcomes are delivered within agreed timeframes.
• Prepare project documentation, user requirement summaries, progress reports, testing records, implementation plans and management updates.
• Liaise with sales, warehouse, production, finance and after-sales teams to ensure ICT systems support day-to-day business requirements.
• Manage communication between technical providers and non-technical business users to ensure system requirements are clearly understood and properly implemented.
• Review the effectiveness of implemented ICT solutions and recommend upgrades, improvements or replacement where required.

Job requirement: applicant must meet following requirement to apply for this job

• A relevant bachelor’s degree or higher qualification in information technology, computer science, engineering, project management, business information systems, management or a related field.
• Previous 3 years work experiences in the information technology sector, including ICT project management, software implementation, IT product management, systems coordination, technical sales, customer management or overall IT business management.
• Strong understanding of ICT project planning, system implementation, user requirement analysis, vendor coordination and project delivery processes.
• Practical experience working with software systems, digital platforms, customer management systems, internal workflow systems or business reporting tools.
• Ability to communicate effectively with both technical service providers and non-technical business users.
• Experience managing project timelines, deliverables, risks, resources and stakeholder expectations.
• Strong problem-solving skills and the ability to translate business needs into practical ICT solutions.
• Good understanding of business systems such as CRM, ERP, inventory management, order management, reporting tools or workflow management platforms.
• Ability to review business processes and recommend technology-based improvements.
• Strong organisational skills and the ability to manage multiple project tasks and stakeholders at the same time.
• Experience working with external IT vendors, software developers, system providers or cross- functional internal teams would be beneficial.
• A practical, business-focused and results-driven approach to ICT project management.
• Ability to work independently while coordinating effectively with management and operational teams.

If this sounds like you, click Apply Now!!!