Retail Manager

Retail Manager (Giant Variety Store)

We are seeking an experienced and reliable Retail Manager to oversee the daily operations of our busy retail store environment.

Workplace Location

126 Gordon Road, Mosgiel 9024, New Zealand
(Giant Variety Store)

Employment Type

Full-time, permanent

Business Working Hours

Monday to Saturday: 9:00 am – 6:00 pm

Sunday: 10:00 am – 5:00 pm

Working Hours

30–60 hours per week depending on seasonal demand

Remuneration

$34 – $36 per hour depending on skills and experience

About the Business

Giant Variety Store is a retail variety store offering a wide range of products including party products, toys, stationery, arts & crafts, hair & beauty products, kitchenware, household products, garden products, gift products, greeting cards, mobile accessories, and other general retail items.

Key Duties and Responsibilities

• Plan, organise, and oversee the overall daily operations of the retail store.
• Formulate and implement operational and financial strategies, including store budgeting and cost control measures.
• Determine product ranges, stock levels, pricing strategies, and customer service standards for the store.
• Monitor store sales performance and analyse sales figures to maximise profitability and operational efficiency.
• Receive and respond to customer feedback, complaints, and enquiries to maintain high customer satisfaction.
• Plan and implement promotional campaigns, seasonal displays, and marketing activities to increase store sales.
• Maintain accurate records of stock movement, sales transactions, financial activities, and store reports.
• Ensure ordered products are checked, confirmed, and accurately invoiced upon arrival.
• Supervise inventory control procedures, including stock ordering, stock rotation, and stock loss prevention.
• Ensure products are correctly priced, attractively displayed, and presented in accordance with company standards.
• Recruit, train, supervise, and evaluate retail staff performance in consultation with management.
• Prepare staff rosters and allocate duties to ensure efficient store coverage during operating hours.
• Conduct staff meetings and implement operational improvements to enhance store performance and workflow.
• Ensure compliance with workplace health and safety regulations, company policies, and customer service standards.
• Organise and coordinate promotional activities for seasonal, slow-moving, or newly introduced products.
• Handle cash management, banking, and daily reconciliation procedures for the store.
• Monitor payroll-related information for retail staff and ensure accurate wage records are maintained.
• Liaise with suppliers, customers, and management regarding operational requirements and business objectives.
• Provide direct customer service and product advice when required.
• Perform any other duties reasonably assigned by the Director or Store Owner.

The Successful Applicant Should Demonstrate

• Strong leadership and team management skills
• Excellent customer service and communication abilities
• Good organisational and time management skills
• Ability to work efficiently in a fast-paced retail environment
• Strong problem-solving and decision-making abilities
• Good understanding of retail operations and stock management
• Flexibility to work weekends and public holidays if required

Qualification and/or Work Experience Requirements

• Applicants must hold at least a Diploma qualification in Business or a related field, or have a minimum of 2-3 years of relevant retail management work experience.

Please send your CV and cover letter to:
chetan471991@gmail.com

Only shortlisted applicants will be contacted.