Job Details:
Primary address of work: Auckland
Employment type: Permanent full time
Minimum hours per week: 30 hours
Maximum hours per week: 40 hours
Minimum hourly rate (low salary range): $ 33
Maximum hourly rate (high salary range): $ 45
Pay frequent: Fortnightly
Job Description: (specific duty tasks)
- Develop and maintain strong relationships with clients, suppliers, and internal
stakeholders. - Provide high-quality customer service and resolve queries across written, phone,
and face-to-face communication channels. - Coordinate between internal departments and external stakeholders to ensure
smooth delivery of services and outcomes. Manage the end-to-end client
relationship process from onboarding through to ongoing support and retention. - Identify opportunities to improve customer experience and strengthen brand
loyalty. Communicate updates, offers, and relevant information to clients and
stakeholders where appropriate. - Maintain accurate records and ensure effective database management.
- Monitor stakeholder needs and proactively support issue resolution and escalation
where required. - Ensure consistent follow-up and relationship maintenance to support long-term
engagement.
Job requirement: (Applicant must meet following requirement to apply for this job)
- Diploma Level 5 in any field, OR
- Minimum 2 years of relevant experience.
- Strong interpersonal and relationship-building skills.
- Ability to manage multiple stakeholders and priorities in a fast-paced environment.
- High attention to detail and strong organisational skills, particularly in record
keeping and communication tracking.
If this sounds like you, click Apply Now!!!