As part of this role, you will be responsible for performing the following tasks to the highest standards (but not limited to):
- Oversee the day-to-day operations of the store, ensuring smooth functioning, exceptional customer service and the sale of product.
- Develop and implement strategies to maximise sales and profitability, including setting sales targets, analysing sales data, budgeting for the store and identifying areas for improvement.
- Recruit, train, mentor and motivate retail staff to deliver outstanding customer service and achieve sales goals.
- Manage inventory levels, replenishment, merchandising and financial transactions to optimise product availability and presentation.
- Develop and execute strategic and tactical plans such as purchasing and marketing policies, promoting and advertising goods and setting prices.
- Ensure compliance with company policies, procedures, and safety standards.
- Build and maintain strong relationships with customers, suppliers and other stakeholders.
- Monitor market trends, competitor activities and customer feedback to identify opportunities and threats.
Qualification, Experience and Attributes Required
- At least 4 years of relevant work experience and a bachelor degree or higher qualification.
- Strong leadership skills with the ability to inspire and motivate a team.
- Excellent communication and interpersonal skills.
- Ability to work on feet for extended periods.
- Reference check from your employer(s).