As part of this role, you will be responsible for performing the following tasks to the highest standards (but not limited to):

  • Oversee the day-to-day operations of the store, ensuring smooth functioning, exceptional customer service and the sale of product.
  • Develop and implement strategies to maximise sales and profitability, including setting sales targets, analysing sales data, budgeting for the store and identifying areas for improvement.
  • Recruit, train, mentor and motivate retail staff to deliver outstanding customer service and achieve sales goals.
  • Manage inventory levels, replenishment, merchandising and financial transactions to optimise product availability and presentation.
  • Develop and execute strategic and tactical plans such as purchasing and marketing policies, promoting and advertising goods and setting prices.
  • Ensure compliance with company policies, procedures, and safety standards.
  • Build and maintain strong relationships with customers, suppliers and other stakeholders.
  • Monitor market trends, competitor activities and customer feedback to identify opportunities and threats.

Qualification, Experience and Attributes Required

  • At least 4 years of relevant work experience and a bachelor degree or higher qualification.
  • Strong leadership skills with the ability to inspire and motivate a team.
  • Excellent communication and interpersonal skills.
  • Ability to work on feet for extended periods.
  • Reference check from your employer(s).