Electronics Sales Representative

About Us

Dolphin Electronics Group Limited is a leading wholesale distributor based in Auckland. We specialise in supplying TV reception equipment, satellite products, CCTV systems, Starlink accessories, and related electronic products to customers throughout New Zealand.  For more information you can visit our website: https://www.gogog.co.nz/

The Job

As our business continues to grow, we are seeking a motivated and customer-focused Electronics Sales Representative to join our team. This role is responsible for developing customer relationships, identifying new business opportunities, promoting our product range, and providing exceptional sales and customer service support to wholesale, trade, and retail customers across New Zealand.  This is a full time permanent position with at least 32.5 hours per week.  Work days will be from Monday to Friday and hours will be between 9am to 4pm.  The pay rate will be between $25 - $28 per hour.

Key Responsibilities

• Develop and maintain relationships with wholesale, trade, and retail customers to promote and sell electronic products, including TV reception equipment, satellite products, CCTV systems, and Starlink accessories.
• Identify new business opportunities, follow up sales leads, and assist in achieving sales growth targets.
• Provide customers with product advice, prepare quotations, negotiate sales arrangements, and process customer orders.
• Respond to customer enquiries and provide after-sales support to ensure a high level of customer satisfaction.
• Coordinate with suppliers, freight providers, and internal staff regarding product availability, deliveries, and customer requirements.
• Maintain accurate customer records, sales documentation, and CRM databases.
• Monitor customer feedback, market trends, and competitor activities, and report relevant information to management.
• Assist with stock coordination and other sales-related administrative activities to support the efficient operation of the business.

Job Requirements

• At least six months of relevant sales, customer service or support experience.
• Proficiency in communication and customer service.
• Ability to operate efficiently in a fast-paced environment while maintaining meticulous attention to detail.
• Dependability, punctuality, and the ability to collaborate effectively within a team.
• A robust work ethic coupled with a willingness to go the extra mile to promote team success and deliver exceptional customer satisfaction.
• Knowledge of electronics or technology relevant to the field would be considered advantageous, but is not mandatory.