ICT Security Specialist

Job Details:

Primary address of work: Auckland
Vacancy number: 1
Employment type: Permanent full time
Minimum hours per week: 30 Hours
Maximum hours per week: 40 Hours
Minimum hourly rate (low salary range) : $25/hour                                                            Maximum hourly rate (high salary range): $28/hour
Pay frequent: Fortnightly

Company Overview

Unicom New Zealand Limited is a New Zealand-based telecommunications and ICT
solutions provider. We provide a wide range of services to residential, business, education, corporate and government clients, including business broadband, voice solutions, mobile services, IT care, cloud and hosting, network security, SD-WAN, CCTV, access control, intercom, alarm systems and intelligent building solutions.

As our business continues to grow, we are seeking an experienced ICT Security Specialist to support the security, reliability and ongoing development of our ICT infrastructure, network systems, database environments, cloud platforms and client-facing technology solutions.

Job Summary

The ICT Security Specialist will be responsible for maintaining and improving the security, performance and reliability of Unicom New Zealand’s ICT systems, network infrastructure, servers, database environments and security applications.

This role requires strong technical knowledge of system security, network operations,
database administration, backup and disaster recovery, server support, security monitoring and technical documentation. The successful candidate will work closely with internal technical teams, management, external vendors, service providers and business clients to ensure secure, stable and efficient ICT operations.

Key Responsibilities

The ICT Security Specialist will be responsible for:

• Designing, maintaining and supporting database architecture, data structures, tables,
  data dictionaries and naming conventions to ensure the accuracy, security and
  completeness of all data master files.
• Performing operational establishment, configuration and preventive maintenance of
  backups, recovery procedures, system restoration processes and disaster recovery
  arrangements.
• Implementing and enforcing system security, access control, data integrity and
  information protection measures across servers, databases, network systems and
  related ICT environments.
• Implementing and administering database documentation, technical guidelines,
  security policies, operating procedures and internal ICT standards.
• Testing database systems, ICT platforms and system upgrades, including debugging,
  tracking, reproducing, logging and resolving identified issues in accordance with
  approved testing scripts, procedures and quality assurance processes.
• Accepting responsibility for the operational management of system security
  processes, disaster recovery planning, backup procedures, incident response and
  ongoing security controls.
• Liaising with security vendors, suppliers, service providers and external technical
  resources to assess security risks, recommend suitable solutions, install and
  maintain security applications, and monitor service level agreements and contractual
  obligations.
• Analysing, recommending, installing, configuring and maintaining software security
  applications, monitoring tools, firewall systems, endpoint protection, access controls
  and other ICT security solutions.
• Troubleshooting and providing service support in diagnosing, resolving and repairing
  server-related hardware and software issues, including issues affecting workstations,
  communication infrastructure, network devices and related ICT equipment.
• Preparing and maintaining technical documentation, policies, operating instructions,
  system logs, security records and detailed operational procedures.
• Monitoring network performance, server performance, system availability and
  security events to identify operational risks, faults, vulnerabilities and areas for
  improvement.
• Ensuring that the design and configuration of computer sites, servers, network
  devices and related infrastructure allow all components to operate securely,
  efficiently and reliably together.
• Monitoring and adjusting the performance of networks, servers, databases and
  related ICT systems to maintain service quality and business continuity.
• Continually surveying current computer sites, ICT infrastructure and network
  environments to determine future system and network needs.
• Making recommendations for enhancements, upgrades and improvements in the
  implementation of future servers, networks, security systems and ICT infrastructure.
• Supporting the installation, configuration, maintenance and troubleshooting of
  routers, switches, firewalls, VPNs, servers, virtualisation environments, databases
  and monitoring platforms, with a focus on maintaining secure, reliable and resilient
  ICT infrastructure.
• Assisting with internal and external ICT security audits, risk assessments, compliance checks and security improvement projects.
• Supporting the company’s secure ICT service delivery to business clients, including
  network security, managed IT, cloud, hosting, SD-WAN, monitoring and related
  technology solutions, by ensuring appropriate security controls, system integrity and
  operational reliability.

Job Requirement

Applicants must meet the following requirements to apply for this role.

The successful candidate must have:

• A relevant tertiary qualification in information technology, computer science,
telecommunications engineering, cybersecurity or a related field; or
• At least 5 years of relevant experience in ICT security, database administration, systems
administration or network security in lieu of formal qualifications.

The successful candidate should also have:

• Strong knowledge of ICT security principles, access controls, data protection, system
  integrity and information security practices.
• Experience with network devices, servers, firewalls, VPNs, switches, routers, monitoring
  systems and related ICT infrastructure.
• Experience in backup administration, disaster recovery planning, system restoration and business continuity procedures.
• Experience in database administration, database testing, data integrity controls and
  technical documentation.
• Ability to diagnose, troubleshoot and resolve hardware, software, server, database,
  network and communication infrastructure issues.
• Knowledge of cybersecurity tools, endpoint protection, monitoring platforms, security
  applications and vulnerability management would be an advantage.
• Ability to prepare and maintain technical documentation, operational procedures, system logs, policies and security records.
• Strong analytical and problem-solving skills, with the ability to identify risks and
  recommend practical technical solutions.
• Ability to liaise with vendors, suppliers, service providers, internal staff and clients in a
  professional and effective manner.
• Ability to work under pressure, manage multiple technical issues and respond promptly
  to system faults or security-related incidents.
• Good understanding of the New Zealand ICT and telecommunications environment
  would be an advantage.
• Fluency in English is required. Ability to communicate in Mandarin may be an advantage due to the company’s client base and business networks.

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